Quintess Real Estate

We are appalled at Rebecca Zeng's unprofessional, egregious behavior. Do NOT work with her. We were shown a rental home in Southborough MA by her that was in horrendous condition. The previous tenants things were still all over the home, literal garbage was laying in the yard, rotting pumpkins on the porch in February, missing smoke detectors, hanging wires, filthy carpeting, etc. We had already said 'no' to this home due to the awful condition. Yet, Rebecca texted us again a week later and asked us to reconsider if the homeowner replaced the flooring and agreed to get the home in move in condition. We then foolishly agreed to apply because the home owner agreed to get this home up to move in condition, yet she insisted we sign a lease without ever seeing the property again in said updat

Although I was able to get an apartment through them, the process was a bit disorganized and I had some issues with the broker. 1. The broker was generally nice but on the day of the lease signing when I called ahead of time to say I'd be late to the signing because the bank line was long (due to covid), the broker got upset saying "I expected you to be here at 11am" and immediately hung up on me. He called me back to get my ETA but did not address the fact that he was extremely rude just minutes earlier. 2. I did not get my keys at the lease signing which made me very uncomfortable. Only after I signed the lease was I told that I'd have to go get the keys from the building manager. I had to wait for the broker to email me the building manager's contact later on that day, I contacted the

Extremely disorganized. Worked with Pascal and it was the most unprofessional experience. I placed a deposit for a move in date of May 1, it was not until I inquired a couple days before move-in that I was told the apartment would not be ready (first red flag). I was told I could get my deposit back if we decided to move in a different direction. After learning that the apartment would not be ready I asked for it back. Almost a month later and I have not received anything. It’s always a new excuse, the check got lost in the mail, waiting for the check to clear, or my bank account is disabled. I’m pretty sure this business is a scam and they take you’re money and invest it. Do not trust. Will be perusing legal action.

Wow, This review has been so overdue....Brandon is the best broker you can hire to get the job done. Hes professional, courteous, always on the go with business and as i said, GETS THE JOB DONE, this was my first move and Brandon and his team made sure that it happened, i want to thank him and his team for helping me achieve my goals and moving into this amazing home. Hire Brandon and his team, You wont be disappointed. Jr

If 0 stars were possible to give on here I definitely would. BRANDON TUCKER an employee of Quintess Real Estate is very disgusting and unprofessional. I called him in response to his text today on 12/26/2018. I inquired about a 3 bedroom in Manhattan and told him my move in date would be May 1st. Once I said that he shut me down and told me that he doesn’t want waste time. Then telling me “At the end of the day I’m the one wasting gas, money and tolls. If you not moving feb 1st the latest I can’t help you. There’s nothing I can do nothing for you at this point.” All he had to say was my move in date was a little too far, and he would keep my contact and take note of what I’m looking for. His rant lost a potential client. I strongly suggest NOT to seek help from him, he’s very unprofessiona