Quest Asset Management Inc

I find it unacceptable that the Gestapo tactics coming from quest asset management is a form of bullying and retaliation against senior citizens. Especially those with disabilities such as myself. (Villas of Leon Valley) You can't have artificial plants (Because apparently it looks like Little Italy..Have something against Italians??), you can't have certain table furniture outside, you can't fly your own American flag outside, and they change this every so often it seems. They've become stricter. There's always somebody to call to file some kind of a complaint especially for the elderly with disabilities that should not be treated as such. We;re not the type that become intimidated by low life tactics.

Don't recommend these apartments in any areas they run. Managers are very bad, will not get qualified help, walls are thin so you can here all noise from neighbors and appliances are old, Managers do not get work orders done. On 04/09/2024, stove /oven caught on fire and fire department state not to use this stove due to a short and all the Managers did was have the electric elements changed out . Amm filing complaint with housing and will complaining on how much rent is too high for the quality of apartments. It's a rip off. Wouldn't recommend them for any Senior citizens.

This is long but if your considering moving in well worth it, My experience with helping my grandmother who lives in The Cottages of Oak Springs. While these gated apartments might be financially affordable it’s NOT WORTH the hassle of dealing with the property manager. What initiated our appalling experience was on a Friday evening my grandmother experienced a maintenance emergency and as a result she was unable to use the toilet. She attempted to call the maintenance emergency number but the number was not working, would not even ring. By Saturday she was still unable to use the only toilet in her apartment and her apartment office was still closed for the weekend. That night with the emergency Maintenance still down and no way to contact the office we had to get the toilet fixed ours

I live in the Cottages of Oak Springs a lovely quaint community for us seniors.Its run by a loud ignorant property manager that lies to Quest Asset Management to have her way with the tennents. She calls us her 6th,7th and 8th graders. When we have problems. No respect for our gray hair. Her gray hair either. My carpet was dirty when I moved in and full of mites. The property is over run by squirrels( they carry mites) who scamper through the ceilings all hours of the day and her immediate supervisor who works for Quest seldom returns a call. They keep her employed inspite of 27 negative reviews from the tennents who cared enough to complain. Recently she must have found a few disciples to say something nice about her. Did I say she is loud and crass? People in the nursing homes have mor

Terrible management! They website states: “enjoy our vegetable garden” - made it go away, “enjoy our theater room” - never show movies, “scheduled activities like crafts, bingo, games, and parties” - there are none and as far as “included clubhouse” not only are people not encouraged to use it, they are made to feel unwelcome and uncomfortable when they try! They staff are also instructed to not assist residents with any tasks. Absolutely despicable! As far as the residences themselves, all the appliances are old and falling apart and it often takes days or weeks if ever to get any repairs. So clearly whatever place being described on your website has almost nothing in common with the actual establishment.