Quail Properties, Inc.

5 stars for Amanda!!! She was so amazingly helpful and responsive when I locked myself out of my apartment!!!! She went above and beyond to help me!!!

We rent a house from Quail properties and overall the experience has been very good. There has only been one incident where I called and they did not respond. There have been several incidents I've called about and they responded immediately. The incident they did not respond to was early in the spring when I requested they come and remove leaves from the roof. They said they would as soon as they could but they had several calls to fix broken air conditioners. It was getting warm outside. I recently made the same request and they responded within 2 or 3 days. We have called about broken screens, broken toilets, bad lights etc. Quail has always responded immediately and the staff we have interacted with have been very friendly and helpful. We are former home owners. I understand the need

Horrible company. Apparently it's common practice for their employees to pull a gun on you. Some crazy guy who works for them pulled a gun on me for no reason when I was trying to talk to him about his rotting roof. Stay far far away from these awful people

We thought this would be a high quality experience as the initial contact with a realtor was excited to help us rent (go figure). After the we signed the dotted line it has been nothing but problems. Our original realtor hasn't contacted us in any capacity (I guess that’s not part of her job to deal with her client satisfaction). The maintenance department is a joke. They want to do as little as possible - and skimp on everything. We have put in multiple requests for repairs and response has been dismal, or required 3 follow ups to actually get anything done. We requested to schedule repairs when we would be in the house, "Absolutely no problem".... that was a lie. Contractors tracking mud into the residence and general lack of care for OUR items as opposed to the "valuable" real estate

Horrible money pit. I rented from 801 Brent rd. Marsiea was who I dealt with. Horrible, lied, rude, and incompetent. Acted like nothing was wrong. Was there for almost 4 years always paid rent no complaints from them about me. I had been in that house for a while. First issue I will bring up was pipes under the HOUSE burst and had a bill over 200 in a month. They told me must be a “leaky faucet” came and looked. I was gullible and left it alone assumed they fixed it. Next month the bill was over 230, if that. I have records. They claimed city of Raleigh was responsible. I called and researched. Pipes under the house are responsible of the homeowner not the city. I walked in the office crying and showing bills. Working two full time jobs and paying bills all on my own they claimed it was “o