ProStead Realty

We would highly recommend Trinh and can’t thank her enough for all her help in selling and buying our house. Her knowledge and advice is second to none. She is very professional, friendly and really made our life easy navigating the buying and selling process. We would definitely use her again when the time comes.

ProStead Realty is the best real estate firm I have ever been associated with! The professionalism, support, and commitment to excellence are unmatched. Proud to be part of a company that puts clients first and delivers outstanding results!

The buyer representation I received from this firm couldn't have been worse. After signing with them, I quickly noticed my agent Wendy Richards was often confused, made clerical mistakes, didn't provide the market analyses I repeatedly requested, and refused to follow my direction in writing offers and instead began arguing with me and continually SOLD and pressured me to agree to terms and forms that were against my best interests. This pattern was appearing through making several offers on houses and became egregious during the transaction that was accepted. I contacted the manager Mitch to alert him she was not providing the fiduciary duites required, that she was fired, and asked him to step in. He said he couldn't help because he was going to the beach and gaslighted my concerns. Next

We were looking for a new construction home around Charlotte, NC and Joe Topp helped us in our search and showed us several upcoming communities. He is a really knowledgeable and experienced realtor who knows the area very well and also had good working relations with several builders in the area. He helped us in the selection process of our new home and provided valuable suggestions and recommendations. He was always available to answer any questions we had. He was also always present in all the meetings we had with the builder and since we were out of state he would visit the construction site from time to time and share pictures and videos to keep us updated on the progress of the construction. He also did the pre-dry wall and pre-closing walk through with us and helped negotiate with t

Joe Topp was our agent for our most recent home purchase. We lived out of town at the time, and he was very diligent in watching the construction for us and updating us on a regular basis of any new additions to the build (as well as the occasional video), which helped tremendously with our peace of mind. We highly recommend Joe to be an advocate for you as a home buyer; he will take care of you!