ProperTPros Inc.

I had a very disappointing experience with this property. I toured the apartment and was genuinely interested, so I submitted an application and paid the required non-refundable fee. Despite following up multiple times through email and phone over the course of several days, I never received a single update or response regarding the status of my application. It felt incredibly unprofessional to take my money and then completely ignore me, especially after showing serious interest and making every effort to stay in communication. I understand that leasing offices can get busy, but basic courtesy and transparency should still be expected — especially when money is involved.

As a small business owner, and owner of multiple properties. I don't have time to fix loose toilets, go to court over rent and/or screen tenants. Placing my trust in the team at ProperTPros was the best decision I made! My properties have low vacancy rate, are rented with good tenants and their online system for data management allows me to be reviewing my business information at 4 am when I have time to work on this business. If you are a serious investor, I recommend Walt, Stacy for the good work they do!

Hard to know where to begin, been dealing with rotting floors in the rental home since day one of move in. We had someone fall through the bathroom floor and injure their leg. They came out and fixed it by putting in cheap plywood flooring with no moisture barrier and no caulking to seal it and you can feel the air coming from the basement along the wall. They in 11 months never fixed the rotting kitchen floors. My pancreatic cancer fighting mom tripped on the poor flooring and smashed her head so hard into the tile it bounced and we had to take her to the ER. I just turned in keys today, and I tried telling the lady in the office why we weren't renewing the lease. Good rental companies actually care to know that kind of thing.She responded with 'I work in. The office and don't handle that

I'm so thankful that my building got bought by a competent human being and I don't have to deal with this company anymore. When I moved in on February 3rd, I discovered my unit did not have gas, so I had no heat. That took a month to resolve, and I did all of the leg work - contacting Center point, contacting the city to schedule an inspection, over a dozen maintenance men in and out of my apartment. Then I discovered that my fridge was shorting, so although it was cold sometimes, it was defrosting regularly, so all my food went bad. Then my neighbor violently assaulted someone in the upstairs hallway and lobby of the building, and after letting them know and waiting days, I finally mopped all the blood up myself as I was sick of looking at it. I let them know someone was squatting next do

Property pros has become the most immature company violating numerous laws and trust me I'm not done yet. This time with all my proof and their lack thereof constantly saying I owe this in rent and threatening me with 2000$ in no.proof damages no proof pet fees no proof trash cleanup is just gunna sweeten the revenge. We'll be out soon. And so will they. No more one stars and this time I'll be smiling and they be outta business