Proper Realty Group LLC.

Disappointing Update: Proper Realty eventually refunded only 10% of our $2575 fee back in December (I thought it would be fair for them to refund 50% of it). I have texts from the manager where he later agrees that this is not enough, and says he will do more after the first of the year. It is now the end of May and I can't get him to communicate with me. I'd take them to court if it was not such a time intensive process. Don't do business with Proper Realty. They are not to be trusted. Our agent was awful, and management neglected to follow through on promises to make things right. 1) Our agent no showed us. He told us that we had the wrong day. We had actually confirmed the day with him via text. 2) Our agent told us the wrong address for the apartment. 3) Our agent had the wrong pric

I have had a terrible and difficult experience with Proper Realty Group. They acted as the middle man with my contract for another realty group called Symphony properties. They had handed me the keys to the apartment as well as did the initial check of the property before i had moved in. Towards the end of my stay I found out that my lease had been forged with terms that were used to withhold my security deposit. Proper Realty group had nothing to do with the forging of the documents nor with the original contract, but when I went to ask them for help on the matter they gave me a hard time and sided with the owner's agent (Rhondo Condo). They were unwilling to help me in any way even though they acted as the middle man throughout the entire process and in fact I had done nothing against my

I paid 1700.00 brokers fee to get the apartment I lived in. The broker Coleen K. showed me an unit that belonged to an old friend of hers Karen P. and said it was still not listed and that she was a great landlord. Karen P. and her sister Pam P. were very far from that. Not only they entered my unit more than once, giving me no privacy, but they also led me on believing they would return my security deposit when I moved to California and never did. Both the realtor and the landlords stopped answering my calls leaving me no choice other than sue the landlord in small claims court. I do not recommend this realtor group as they do business with corrupt landlords they call friends.

Be careful when dealing with Proper Realty Group specifically Cyrus. After showing up a half hour late to a scheduled showing and then showed us an apartment that was no where near the specifications we had told him. To his credit he did line up showings the following day for apartments that fit our specifications. Although on both occasions he chose to take phone calls while meeting with us which basically showed that we were not a priority to him as clients. Finally after agreeing to a deal with him and having him confirm both verbally and through email and after our first months rent check was deposited Cyrus informed us via an email at 10 pm that they landlords didn't accept our application. AFTER HE HAD PREVIOUSLY TOLD US THE APARTMENT WAS OURS. To their credit the Owner, Jason, re

Very frustrating experience overall, both with our agent and management. This is not a trustworthy establishment- take your business somewhere else! Our agent gave us the wrong address, didn't show up to our first appointment, gave us the wrong price for parking, made mistakes on the lease, didn't get us a signed copy of the lease after telling us he would, etc. When we complained, the manager fully agreed this was ridiculous and that we should be refunded a good portion of the substantial agent fee. After this, the manager basically ghosted us, neglecting to follow up and not responding to texts or calls. After MANY follow ups we got 10% of our fee back, and the manager said he would like to do more and would get back to us in the near future. Still waiting on that one, several follow up