Professional Management

Silvana at the main counter was incredibly kind, professional, and efficient. She was the first person I spoke with, and she immediately made me feel welcome. She handled my request very quickly, got everything approved in no time, and helped me through the whole process with a great attitude. Excellent service and a wonderful first impression!

Whos responsible for hiring people in this company???????? Id like to share this publicly because I had a terrible experience in this office a few days ago, just want to help somebody to aviod this situation if possible. Quality of employes are deplorable. I wonder if the owner is aware of the personel hired. I dont believe so... From Silvana Martinez (receptionist) to Angy Diaz "the manager", they are the worst type of people you can deal with. I feel sorry for them, i reallly do. they may have gone through sad and terrible situations in life before and thats why they are so angry and sad in their hearts showing their frustration on their behavior. Its understandable and they could need profesional help, but thats not an excuse to treat people the way they do, unrespectful and with bad at

My mother age 85 lives on a top unit. The wood on the side is was rotted. They replaced it over 3 years ago. I have been calling to have it pained before the wood rots again. Spoke with property mgr. Ange, spent pictures as requested. No one has come out. They are rude when you call. You have to ask who you are speaking to and they ask why you want their name. Poor customer service. Never see a maintenance person cleaning. I clean around my mother’s property to keep up. That is not my job. They need to revamped to professional employees. 🤬🤬🤬

Terrible Experience with Professional Management & Association Services, Inc. I cannot emphasize enough how dissatisfied I am with their services. Here are some of the reasons why I would strongly advise anyone to steer clear of this company: 1. Incompetent Staff: The employees at Professional Management & Association Services, Inc seem to have absolutely no clue about how to manage a community effectively. They lack the knowledge and expertise required to handle even the simplest of tasks. It's clear that they are not adequately trained or qualified for their roles. 2. Poor Communication: Communication is key when it comes to community management, and this is where Professional Management & Association Services, Inc. falls flat on its face. They are incredibly unresponsive and often take

I've tried to contact them and left messages 3 times to make them aware of a roof leak. It's been a week and have not heard from them. Horrible customer service. The good ratings are fake. Don't believe them. Update: After giving this company a 1 our of 5 stars, I am revising it to a 3 out of 5. This company is very attentive to home owners concerns once the management becomes aware of the issue. This is more likely to occur if you send the administrative managers an email along with any photos of the issues. The phone messaging system is all but useless as for some reason messages are not relayed to the people in charge. I hope that this will be resolved and they can become a truly top notch management company.