Prism 23

I’ve been living here for a few months and absolutely love it! The staff is incredibly friendly and always willing to help. Maintenance is amazing; work orders are usually completed the same day. There is always plenty of parking, and the apartments are beautiful and well-maintained. Payton has been especially wonderful; he’s extremely knowledgeable about the property and always goes above and beyond to help.

Living here wasn’t the best, wasn’t the worst. Always loud, and common areas were relatively dirty and unmaintained. The staff, while initially super friendly, were really hard to work with and lacked answers to any questions that were asked. Multiple times I would go to the leasing office to speak with someone and neither managers were ever there. I’m not sure if they were always late or always left early or what, but Payton was the individual always there. He typically directed me to one of the managers for my questions. I have also had a really unfortunate experience here after moving out. I moved out in early July (2 weeks before my lease expired) and the staff refused to schedule a walk through with me to ensure no charges were going to be posted to my account. Prism refused to provid

I just moved into these apartments about two weeks ago. The greatest benefits I saw in these apartments were the safety it provides (gated parking lot, card keys for all entrances, etc.), the location to the downtown area and Mercer university campus, and the added facilities such as the gym, study rooms, and rooftop terrace. The office can sometimes be difficult to reach if you have an issue, especially during the summer and before moving in. Understanding the financial breakdown and learning how to pay can be confusing as well. The move-in process was rather jumbled. My roommate did not receive a mailbox or room key until later, we did not receive a trash can for the trash pickup until I specifically asked, and the apartment was very dirty despite the office claiming it was cleaned prior

Apartment was expected as shown from the pictures, wonderful communication from Payton through the whole move in process. He deserves a raise for dealing with how many time I called him. Despite moving 7.5 hours away down here, the process was simple and straightforward. I’d recommend these apartments to any Mercer student looking for a good community for studying and safety.

I just moved into this apartment complex and have nothing but amazing things to say. The staff (especially Payton) are extremely helpful and kind, my apartment was thoroughly cleaned prior to move in, the complex itself is very secure, and parking is a breeze. I’ve lived in several apartment complexes and have never had such a positive experience! Very excited to live here and would highly recommend to others!