Priderock Capital Partners

I am filing this complaint against Lexington Crossing (Pride Rock administrated) in Gainesville, FL, due to multiple issues of unprofessional and unfair treatment regarding my lease agreements. I signed two separate lease contracts: A short-term lease for June–July 2025, which included a written addendum stating: “$500 gift card will be awarded in September 2025.” A standard lease for July 2025–July 2026, which I later transferred to another person with management’s approval. I fully complied with and paid the June–July lease in full. This contract is completely independent from the long-term lease I transferred. Despite this, management has refused to issue the $500 gift card, claiming the transfer of my second lease disqualifies me. This is false and not supported by the addendum I signe

Unbelievably poor management of an apartment community. Heritage Cove Apartments in Stuart, FL is unsafe and completely run down. The gutters have weeds, bushes, and even small trees growing from them. The trees are overgrown and not maintained and branches drop on the property and endanger residents. The trees are so overgrown that they cover many pole lights throughout the community and make it unsafe at night. Many have to drive through trees limbs to even park in a spot. The landscape is not at all maintained and residents continue to complain. I used to like living in a Priderock community, but not anymore. Hopefully they will take notice and improve the attention to the property.

They purposely make their apartments cheap so you have to pay for the repairs when you move and refuse to not hire professional licensed contractors. Their electrical work is easily shut down by the fire department and will set their whole apartment complex to flame like a tinder box but they don't care. They'll just buy another one and move on!

I wanted to leave a a five star review specifically for the maintenance people who work for Priderock at the Governor's Park Apartments in Colorado. Scott is usually the one who responds to our maintenance tickets, and he is always super friendly and he is very sweet to our pets. He clearly knows what he is doing and he is an efficient worker. He is also super respectful about calling us before coming to our apartment. Priderock is fortunate to have an employee like him.

Priderock is an absolute joke. They owned the apartment complex I was staying in until 2022 when there was a changeover in ownership. That being said my lease expired for 2 bedroom in 2021 and I transferred to a one bedroom. I was told my security deposit would roll over and be applied to the one bedroom. I moved out of the apartment 1 month ago and have yet to see any refund on my security deposit. I was told it was refunded to a person who wasn’t even on my lease and I don’t even know personally. This is completely unacceptable. I will take legal action if not corrected! This management does not care about its tenants, they are shady and underhanded!