Preston Hollow Village Apartments

This property is absolutely stunning! The interiors are incredibly luxurious, and the location is unbeatable, you’re close to everything you could possibly need. Honestly, there’s no reason to leave! A huge shoutout to my leasing agent, Jacob. He gave me a fantastic tour and took the time to really understand what I was looking for and when I needed it. He made the whole experience feel personalized and seamless, like I was a VIP. Jacob’s professionalism and attention to detail truly made me feel like the most important person in the room. If you’re looking for a luxurious lifestyle and want to feel genuinely cared for during your apartment search, go see Jacob at Preston Hollow Village. You won’t be disappointed!

Jacob Quintana is an excellent leasing professional at Preston Hollow Village Apartments. I highly recommend him. He has been super responsive and efficient in accommodating our leasing needs. He provides concierge-level services, including offering to work on his days off to complete our lease, and he has made a challenging transition very manageable. His responsiveness alone convinced us that Preston Hollow Village Apartments would be a welcoming home.

Jayla was gracious and very patient. I currently own a unit in a high-rise and would be downsizing by over 1/2. I would have to decide which of my many current features I would be giving up to move to a smaller place and definitely would lose the view by being on a high-rise floor, and she worked very hard to show me options that would still get me as many amenities as I have in a full-size house. I appreciated her great personality and her extreme knowledge of the variety of floor plans available. I look forward to continuing to work with her as I look at units in Preston Hollow Village that would meet my needs.

I went to tour this beautiful property and the leasing agent, Jayla, was amazing. She was so kind and professional. She highlighted all of the amenities and specs of the apartments and made me feel welcomed. I can’t wait to live here.

Pros: -The location is great, the amenities are nice, and I almost never needed to call maintenance. The building has concrete between every wall and floor, so there’s no noise transfer between units. They also have blackout blinds in the bedrooms, so the sleep is some of the best I’ve had. The neighbors are incredibly friendly. I’m not super extroverted, but I found myself saying 10-15 heartfelt goodbyes on the elevator during my move out. Jacob in the office is great. Now onto the cons.. -On the day I was supposed to move out, I arrived to an empty apartment with all of my belongings thrown away. I went downstairs to figure out what happened, and Jayla at the front desk was very unprofessional. Right off the bat, she was argumentative, unhelpful, and unsympathetic when I was asking her