Preiss

Since moving into The Row at The Stadium (managed by Preiss) this August, we have experienced repeated AC failures — at least five to six breakdowns in just a few months. Each time, the property team applied only temporary “band-aid” fixes, and even after bringing in a third-party diagnostic, no permanent solution was provided. At one point, the unit temperature reached the mid-to-high 90s, forcing us to move our student out temporarily for her health and safety. Even then, the situation was not treated as urgent. Management has repeatedly apologized but has done nothing meaningful to fix the problem. When I raised withholding rent to get their attention, the response was to threaten eviction or non-renewal — which shows more concern for collecting rent than for providing safe, livable h

I had the pleasure of working with Kasey and her team. The Complex I visited was very clean and staff was very pleasent to be around. This company and their employees were very friendly to work with, they treat you like family, and take their time to address all your questions. We were all able to collaborate with ease and bounce ideas off one another. I look forward to working with their team again.

I just want to thank Lauren and the team for being so amazing! Maintenance came out right away to put a cover on a water pipe, and it was taken care of so quickly. It makes such a huge difference compared to my old place at the Retreat of Lake Johnson. It’s such a relief living somewhere where everything is addressed so quickly and efficiently. I really appreciate the great service and attention to detail—thank you!

Horrible Management. Horrible Maintenance. Horrible Corporate Office. Miserable living experience. They put profit before providing a safe living place for residents. My apartment has leaked three times in two months. They keep painting over the leak and it keeps happening.

My son's security deposit was refunded back in form of a check. We went to BOA to cash the check, because that was the bank listed on the check. After standing in line for 45 minutes, my son was told they could not cash the check because Preiss had insufficient funds. The check was only $200. Really? I called the Student Living apt complex where he lived and was told Preiss was no longer the owner of the property as of 07/31/2025, however, checks were dated 08/01/2025. How frustrating. Hopefully, there will be a fast resolution. Please advise how you would like to proceed.