Prado Student Living

If I could rate this complex 0 stars I would. Overpriced, trashed, and nothing ever gets fixed. Bring any concerns to management it takes them over a week to respond to emails and they refuse to speak in person because they are always "in meetings". Garage always has trash everywhere, no matter what floor you're on and a tow truck is always lurking and circling the parking garage. When its time for trash to be taken out, they allow other units to have heaps of trash outside not condensed in a trash bag or any type of organization. Alarms are constantly going off, without fail I get a text notification of alarms and all clears! at least 1 every week or every other week. Absolutely no sound dampening anywhere in the apartment, I can hear everything in my apartment happening outside. Somethi

This place SUCKS. These people cannot sort or deliver packages to save their life. I've had to wait for packages for up to one week after its says delivered based solely on their inability or communicate and sort packages. I have no cold water everything is scalding. The carpets had a disgusting feeling that stayed on socks and shoes and still felt off even after a deep cleaning. Adding to this there is mold in one shower and the showers water pressure quickly reduces to a light rain. Cleaning was a chore and it seemed like it had NEVER been cleaned before and it constantly smells like mildew no matter how many times you clean, disinfect, or use odor removers. Furthermore, it's still a 30 min walk to main campus. The front desk can be stuck up and rude when all you need is for them to do t

When I moved into this apartment, it was in terrible condition. The room was dirty, there was mold in the bathtub, and the AC was leaking into it. There was no kitchen sink drain or trash can. Mid-year, water started leaking from the ceiling, giving it a moldy appearance, and it took weeks for them to repaint. The hallways looked like an asylum, with dog poop and pee everywhere, including the elevators. The water heater was also inadequate; if I took a shower while the washing machine was on, the water would turn cold. The shower was also leaking at first, so every time I would take one, it would squirt out over the shower curtain into the rest of the bathroom. The windowsill was repainted with bugs and hair underneath the paint. I left the apartment in much better condition than I receive

Prado is trash their name does not live up to its standards. WOULD GIVE 0 STAR RATING IF I COULD. Management is horrible, the agents working there have no idea what they're doing and won't even TRY to figure anything out no matter what your situation is. I've called about maintenance issues, over hearing of DV going on up stairs, trying to fix mailing addresses, and moving out fees. And everything has been dismissed by them. It's a whole bunch of back and forth that will never get resolved. HR is no better, my roommate and l both got charged with moving out fees that made no sense whatsoever, we even provided photos of how our unit was when we entered and no charges have been disputed yet. We both reached out to HR to get somewhere along with our situations and we stopped receiving replies

I would not even give this place a rating. The management team does not even take phone calls to dispute any damages they claim we did. On move out day, the Property Manager(s) quit so my daughter could not have a walk through on her final day. I am being charged damages in the amount $280 that are normal wear and tear for an apartment, for painting the walls and cleaning the bathroom which was already clean and better than when my daughter moved in. Save yourself from this place and rent anywhere else but here.