Portola West Vegas

Such lovely ladies in the office. Helped me with all my maintenance issues and are so patient. They keep my apartment looking so nice and clean. I don’t use the pool or gym but my grandkids love using all that stuff. They just had a bagel day and food truck and that was such a nice treat. I love my little home.

I’ve had such a great experience living here. Jennifer, the new manager, is absolutely wonderful! She’s kind, attentive, and always on top of anything I need. You can tell she genuinely cares about the residents. The rest of the team is friendly and helpful as well, and the community is peaceful and well-kept.

Terrible management, they are rude as hell. Especially Fabiola. The amenities suck. The gym sucks, there barley any equipment that can be used. I don't think we have ever been able to use the pool, it only opens for maybe 7 good days the entire summer. Management cant even post rent and utilities on time. Do not move here. You might think its cheap but they just paint over everything. My bathtub was painted over and has been chipping paint for 3 years, i have reported mold and all they do is caulk it. it has came back. The filter is barley changed. The carpet sucks.

I used to live in this place Apt 2067 for 8 years it just got worse and worse. The Manager there Fabiola doesn't care about anyone but her self she will keep your deposit fund everything wrong without seeing for her self. Also I complained about my next door neighbor that was murdered in his apartment 10/ 2025 the noise of constant screaming in the unit 2068. Nothing was done but a slap on the wrist. When I was on un employment in 2023 she tried everything to evict me when I would make arrangements but she failed no matter if I paid late fees. I was always blessed to pay my rent. They increased the fees and could not tell you why. A car port that is a hazard fees for maintenance that never saw a raise. All they do is spray over and patch everything. I am so Blessed to be able to sleep at

So i came to portola today i love the way how jorge showed us 2 apartments today day he was so friendly and nice to us it has a beautiful pool and also a gym i loved the 2 bed and 2 bath it was amazine i loved that the faulted celing wss high everything was so beautiful i cant wait to move in by april 21 😍😍😍