Pondok Management

walking distance to basically everything! Staff are extremely helpful, warm welcoming and very responsive. Maintenance services any issues literally right away, I have no complaints. Dope! condo style loft. Awesome all the way around! no complaints.

Predatory lease agreements designed to trap you Edit: they also have people coming into your apartment weekly checking filters and plumbing and other strange non-issues. I’ve rented from many place but this one takes the cake for them not giving you privacy. It’s not normal for maintenance people to enter your place weekly at all. Furthermore the lease agreements are specifically designed to entrap college students instead of working with them. Avoid this place at all costs!! Edit 2: don’t listen to their edits. They don’t give you notice and it was a huge breach of privacy. Definitely looking for other leasing management in the Richmond area. I can’t stress this enough, they had people in and out of my apartment without notifying me at all. Truly one of the most bizzare places I’ve rent

Don't risk it! I can't recommend the Pondok Management, Barong Real Estate, Southern Stove Lofts, and Cookie Factory Lofts conglomerate. Living here is unsustainable. You think it'll get better, but then something always happens. >>1st impressions: Just moved in! Abby from the leasing office is knowledgeable, friendly, and went above and beyond to help me get moved in after hours. Chris and Troy from maintenance have been so responsive and helpful regarding some HVAC and appliance repair. There have been a few big issues since I moved in, but they are almost all resolved. >>Experience over ~2 year lease: Summary of issues: electric, HVAC, moldy dishwasher, kitchen ants, and a washer/dryer that's repeatedly out of order. A molded leaking kitchen window/wall/ceiling because they ignored my

Is it possible to give less than a one star review? The management for this company is absolutely ridiculous. They didn’t return my security deposit. They didn’t contact me after I moved out and three months later I have $3000 that I apparently owe them. They lost my move-in checklist. You can’t open the windows in some of the apartments. Roaches And a list of other insanely unbelievablle Poorly managed company, They enter your apartment without notice The person they sent and would talk to themselves as they worked, I lived there for three years And they canceled my lease for no reason, there front door never locked in years of me living there, people stole like prob 5 out of the 6 packages I ever got sent there, they refused to give the cops evidence for the cameras to be spiteful , DO

DO NOT LIVE HERE!! I do not say this lightly. My roommates and I are not picky, we simply needed somewhere affordable to live, but this place is made of nightmares. When we first moved in on June 5th, our air conditioner was not working. The heat was sweltering and our cat got sick and was heaving because she was so hot. We were without air conditioning for three months. We called almost everyday and tried to figure out what was going on. People kept coming to fix it but it stayed broken. They told us they had to order a part and then when they installed it, it still didn't work. Then we had to wait on a whole new unit which took awhile because of "storms near the factory" where they ordered it from. We got different information from everyone we called. We found out later from a maintenan