Pines West

THINGS ARE GOING DOWN HILL FAST I’ve been a resident of this community for over 8 years, and I can honestly say things have gone completely downhill especially since the new management took over. For a place that charges over $3,000 a month, the level of service and maintenance is absolutely unacceptable. Let’s start with the gates. They are constantly broken. What exactly are we paying for? Security is supposed to be a basic feature at a "luxury" property but it’s become a running joke here. Anyone can drive in and out freely at any time. Next, the dog waste problem. It’s everywhere. Walking around the complex is like navigating a minefield of dog poop. There’s clearly no enforcement or maintenance effort to keep things clean, and it shows. For a community that markets itself as upscale

I have lived at this property with my parents for four years. While the experience was positive at the beginning, it has significantly deteriorated due to ongoing incompetence and a complete lack of communication within the leasing office. Throughout the move-out process, we were given inconsistent and contradictory information by different staff members. We submitted our written notice to vacate on the October 3rd, which constitutes a full 60-day notice. Despite this, we were improperly charged for an additional day of rent. On Saturday November 29th, we were explicitly instructed by Milo from maintenance to remove all belongings and leave the apartment keys inside the unit, as painters were scheduled to begin work on Sunday. We complied fully. The apartment was vacated on time and left

I came here today for a tour, and the place was clean and well kept. There are so many great amenities for tenants to enjoy. Sandia was very nice and professional she made me feel comfortable throughout the tour and explained everything clearly. I'II definitely be applying here!

Crystal is honestly one of the best parts of living here. She’s friendly and always easy to talk to. With everything changing lately and new management coming in, it’s been such a relief having her around. She’s really helped make the transition smoother and less stressful.

I really loved my time here . I did live here when it was Bell Pembroke Pines .. during that time Beautiful property. Walking trail and polite and professional staff