Pineapple Property Group

I had a great experience working with Crystal Cisneros at Pineapple Property Group, LLC. From the very beginning, Crystal was responsive, professional, and extremely helpful. She provided information promptly, gave me access to tour the unit, and clearly explained the deposit requirements and full cost breakdown, which I really appreciated. What stood out most was her attention to detail and follow-up. She checked in with me, answered all my questions thoroughly, and made sure I had everything I needed to feel informed and comfortable throughout the process. I didn’t end up renting there because of the availability dates. If you’re looking for a leasing agent who is knowledgeable, organized, and genuinely helpful, I highly recommend Crystal Cisneros.

The place is wonderful and spacious for my family. I love it! Crystal and Trevor were very helpful and we are very happy with our move! We are from out of state and had never moved across country so the rent process was scary for us, but thank goodness Crystal and Trevor made the process easy and was very quick with answering all of my questions! We are happily living in our wonderful home. Thank u pineapple group! 🥰🙏👏👏💐💐

This is the WORST RENTING EXPERIENCE I HAVE EVER HAD. I’ve lived in multiple apartments and have never had any issues but this Management company is so terrible that I’m taking the time to write a review. To start, they have so many hidden fees such as a $40 fee every month for “maintenance and inspection”. When I called after the first month to ask why when we hadn’t had either done since our move in, they claimed it was for an inspection they do 4x per year in which costs $120 during which they change the batteries to the fire detector and make sure the door lock works. MIND YOU, when we moved in NONE OF THE FIRE DETECTORS WORKED. We had to replace the batteries for all of them. Our door also stopped working and was out of batteries and we asked them to come change it and check everythi

Taking $300 from our deposit to “paint” the walls, yet we didn’t leave any damage and are likely being charged for the patchy state it was in already. And the new unit we moved into is just as patchy and unaddressed with the wall paint and left over marks from the previous tenant. Not to mention the numerous things broken or missing from the unit, despite informing us it was ready to move in. The cherry on top is the inconsistent and unreliable communication through the online portal or text. Half the time we have to go to the office in person to get anything done. Be wary if you’re working with Kali as she’s been the most unreliable… Also yeah, what everyone is saying about the gift card to leave a nice a review is true.

Crystal was amazing at communicating throughout the entire viewing and application process. She helped us after hours to speed up the process and make our move in as seamless as possible. Highly recommend her amazing help to everyone checking out the Pineapple Property Group!