Phoenix Hotel & Banquet Center

This a very safe. And very honestly place. I need to tell r Future. Plans for this upcoming coming year. They have added a senior center with rooms food extra iam excited to live near this generation if old and new face. They allow pets and the care team do mingle in ur business it's very very cheap and nice ty

Hotel is above most 2-star standards in regards to cleanliness and staffing. They were extremely accommodating, allowing me an early check-in and check-out with no issue regarding my circumstance. Staff is very polite and eager to help. Converting this from a High School into a hotel with apartments is different for a hotel aesthetic but very pleasant and homey. For a privately owned motel, this is above most corporate chains on all marks. I will be staying here again in the future. Highly recommended.

The best thing about this hotel is the friendly staff and the rooms are generously sized. Most that I saw had microwaves and mini fridges. There is a generously sized common room with table and chairs in a central location to the rooms. However you don't automatically get room service. (They don't make your bed or empty your trash, ect). There is a mild cigarette smoke smell in the common room. Continental breakfast is very basic. For anyone doing a wedding venue in the banquet room I would recommend being on your toes and asking lots of questions. I feel there was a lack of communication between the hotel and our wedding party--things like not being told the wedding coordinator had quit; not sitting down and going through what the hotel provided in the rental and what were extra charges;

It is very clear that ownership cares about this property. The hotel is very clean and lovingly maintained. The staff is courteous and provides excellent customer service. While it isn't the Ritz, it's a very good value. Echoing the other review, I came back after being pleasantly surprised during my first stay. Just to close out, the property is better than the photos suggest and I believe that most travelers would enjoy their stay here.

The hotel was beautiful, the staff is kind. The owner is a rude, aggressive individual who came in drunk on Friday evening and became hostile and ridiculously rude with my family who attempted to come and visit us while visiting from out of state. He yelled, slammed his hand on the counter in attempts to intimidate my children, and admitted to the fact that he was very intoxicated but didn't care because he didn't know us. (A hotel owner/chain doesn't normally know their random guests on a personal basis). I will never recommend nor use this hotel again. The facility was beautiful the ownership and actions of that individual leave much to be desired. Had to threaten to call the cops for his actions to get a refund.