Parc at Garland Apartments

I had a great experience touring a 2 bedroom here. Jennifer and Carter in the office were helpful given my situation. They took the time to answer all my questions and made the whole process feel smooth and comfortable. Definitely on my list looking forward!

In my personal experience, Parc at Garland feels extremely run-down and poorly maintained. The unit I “moved” into looked clean on the surface, but once I actually “lived” in it, I started finding things that made the place feel dirty and neglected, droppings, dead roaches, and even a hole under the cabinet that looked like something straight out of a cheap, poorly kept apartment. The whole building gives off that “patch it up and hope no one notices” vibe. Instead of taking responsibility or showing real concern, management downplayed everything and acted like these issues were normal. The communication was frustrating, dismissive, and honestly made the entire situation feel worse. In my opinion, this property is not maintained the way an apartment complex should be, and the overall con

Carter was really patient answering all of my questions because there was a lot and made the move in process so much easier !! And Jennifer she did amazing giving a tour of the apartments again and helped us and answered all of our questions when applying for the apartment !!!!

When I was apartment hunting in East Dallas, Bell Properties were really the only ones that stood out, and after living at Parc at Garland for 13 months, I can confidently say it was a great choice. I started off with Brandon as the manager (he was great) and then got to experience the Jennifer and Carter team, who are absolutely fantastic. They're professional, super detail-oriented, and genuinely care about the residents. I've never had them not return a call in less than 24 business hours. It’s rare to find that kind of follow-through and kindness in property management, but they’ve got it down. The apartment itself was beautiful, modern updates, well-kept, and it really felt like home. I always felt safe in the complex, which was a big deal for me as a single mom. Only downside? Our

Jennifer is the best leasing office manager I’ve ever worked with! She’s friendly, responsive, and truly cares about residents. She makes everything easy and stress-free—absolutely a pleasure to work with.