Overlook Exchange Apartments

I’ve had such a great experience at this apartment complex. From the moment I moved in, everything has been smooth and welcoming. The community is well-kept, peaceful, and truly feels like home. Emma and Adriana are amazing leasing agents and honestly make all the difference. They are both extremely helpful, professional, and always willing to go the extra mile to answer questions or help with anything that comes up. They genuinely care about residents and make the entire leasing process easy and stress-free. Overall, this is a wonderful apartment complex with a great team behind it. I highly recommend living here if you’re looking for a place that’s comfortable, well-managed, and supported by people who truly care.

Hello My fellow peeps… this is the 2nd time I’ve put in a maintenance request and the maintenance team has always been amazing. I’m so grateful that they are on it. I’m truly blessed to be able to come home to my apartment & just be at ease that my A/C is working properly. I have NO COMPLAINTS living here at The Overlook Exchange. Yes. I have read the reviews & Yes some of US have the worst experience with different property managers. But over all this Staff & Maintenance Team are truly amazing they actually care about their residents. It’s not like they leave us out in the wind without a response. I am so blessed to come home after work & just enjoy my cute apartment & relax. So thank you Overlook Exchange you all are super awesome!

Emma was a huge help with getting me in for an immediate move-in, and the entire process was quick and stress-free. She was professional, friendly, and made sure everything was handled smoothly from start to finish. The unit itself is wonderful clean, well-maintained, and exactly what I was looking for. Since moving in, everything has been running smoothly, which really shows how well the property is managed. Overall, it’s been a great experience, and I’m very happy with my decision to move here.

Adriana has been an amazing leasing agent and made my apartment experience smooth from start to finish. Since I’m new to San Antonio, I truly appreciated how down to earth she is and how knowledgeable she is about the property and the area. She took the time to answer all my questions and made me feel comfortable and confident in my decision. Emma is also incredibly sweet and very helpful—she added to the positive experience every step of the way. Thanks to both of them, I feel very confident and happy with my place of residency.

First problem: Screwing me out of 4 weeks free rent. I informed the office during the application process that I would run home from work to get my social security card to submit an electronic copy. They told me not to go out of my way for that, but I did anyway, and emailed a copy to the office the same day. Little did I know that, after signing the lease the following day, the 8 week free offer was only for the previous day, during which I was not approved yet because they didn’t process the copy of a document I’ve never been asked for by any other apartment complex anywhere, ever. Management intentionally delayed me, then pretended not to know anything about 8 weeks free - "it was always supposed to be just 4 weeks". After arguing about it, the staff finally admitted there was an 8 week