Orleans at Fannin Station Apartments

My experience at this community was terrible from beginning to end. From the moment I moved in, maintenance failed to address a single issue listed on my move-in paperwork. I even had to repeatedly beg for someone to remove flies trapped inside the light fixtures, which should have been handled immediately. My air conditioning stopped working for three consecutive days, and once again, nothing was done until I repeatedly called and advocated for myself. The worst situation was when my apartment flooded for three days straight. Despite multiple calls to the office, no action was taken. Repairs were only made after I went into the office in person because management prioritized renovations elsewhere while I was living in a damp, molding unit. The pool area is completely unmanaged. From Mar

Orleans at Fannin station is a beautiful, sprawling complex located within the Medical Center, but not WITHIN if that makes sense. Situated off Holmes Road between Kirby dr & Fannin, you receive all the benefits and convenience that comes with the ideal proximity to everything important in this beautiful city. You can see Reliant Stadium from the front office, but without the downfalls of the area. The complex and amenities are astounding as they offer modern, sleek black or stainless appliances, backsplashes, stacked washer/dryer units, and modern fixtures that will please even the toughest critics. The amenities include: * Indoor/outdoor gym, access to personalized training options & virtual personal trainer equipment [with subscription.] * Mid sized pool beautifully lit at night, fi

I’ve lived here since May and took a chance because they were rebuilding the Leasing Office Staff. It has been an amazing experience and I relocated over 1200 miles and I feel safe. And most important, one maintenance issue, that department is quick, professional and friendly!

I can’t wait to move. Maintenance is the worst, every-time I put in for service it takes weeks to be addressed but not before I go to the office multiple times. One time I put in a service order and it just sat there then it was closed with no service being done at which point I no longer cared because was lease was ending. I had planned to move elsewhere but circumstances kept me at Orleans and I transferred units. The make ready took longer than I wanted and leasing management does not follow through on what they tell you. I have been in my new unit for 6 days now and turned in inventory sheet the day after moving in and they obviously did nothing with the information. There is a new dryer in my unit that does not come on and the breaker box looks a bit sketchy so I put in a service requ

I've been here for 3 year's now. I've renewed each year giving the property the opportunity to resolve things. The location is very convenient for our job and family members. The staff is nice but the property isn't cleaned as it should be. We've had to clean the elevator several times. This is due to other tenants pet's waste. The elevator is always hot and in this triple digit weather that isn't good! You submit a work order for different things like pest control and staff will leave a note on your door stating they've completed it (while someone is at home & no one ever entered your apartment) You call the front office if they recognize your number they won't answer the phone. There is dog poop all over the property and the 1st floor reeks of dog urine. I've sent pictures as requested a