Open House Texas Realty and Investments
Dallas, TX · Property management company
- Address
- Open House Texas Realty and Investments, 5050 Quorum Dr Ste 225, Dallas, TX 75254
- Phone
- (972) 525-4006
- Website
- www.openhousepm.com
Open House Texas Realty and Investments is a real estate agent located in Dallas, TX. It is one of 1,850 real estate agents listed in Dallas. Its 4.1-star rating is above the Dallas city average of 3.9 stars. There are 10 photos associated with this location.
About Open House Texas Realty and Investments
Open House Property Management manages more than 3,000 properties in the U.S. Open House Texas Realty and Investments is part of Open House Co., Ltd., a Japanese Corporation based out of Tokyo, Japan. Open House started in 1997 and in the last 22... More
Customer Reviews
Heath resealed the windows and replaced the weather stripping around the back door today and did a fantastic job! He’s very nice and professional. Always on time every time as well. Shoutout to Ashley for her scheduling and get everything taken care of for us in a timely manner!
I've only been in an Open House property for a few weeks now, but they have been very responsive regarding our maintenance requests. Specifically, we had requested that someone come out and fix the bathtub drains that weren't sealing. Open House sent Heath and he was amazing. He helped with some other issues he noticed when walking into the property and educated me about some of the fixtures in the house, before getting to the issue we reported. He was efficient, friendly, and professional.
I have been renting this property with Open House for a little over a month now and have great experiences with the group as a whole. WAY better than the last property management company I had to deal with the past 4 years. I put in a work order on Thursday and they scheduled me the next morning. Heath was sent out to fix my sink and was very knowledgeable and even gave me more information for other concerns on the house.
Open House TX Realty & Investments ensured a successful and seamless move. After encountering an unreliable and unresponsive option elsewhere, Open House stepped in and processed our rental application quickly, efficiently, and professionally. Although we initially preferred private rentals, we are extremely impressed with their service and will certainly consider their owned properties in the future. We are thrilled with our new home and have signed a 24-month lease. Special thanks to Sergio for the swift and efficient application processing.
I normally don’t leave reviews, but future tenants deserve to know what they’re walking into. My experience here was extremely disappointing. When my family was dealing with serious safety concerns, there was absolutely no compassion, urgency, or willingness to work with us. Being treated like a number instead of a human being ,especially during a dangerous situation ,showed a complete lack of heart. On top of that, maintenance issues throughout my time there were handled poorly. Repairs took far too long, follow-ups were inconsistent, and problems that should have been simple fixes dragged on unnecessarily. It felt like once the lease was signed, basic upkeep and tenant care were no longer a priority. Families deserve to feel safe and supported in their homes. Unfortunately, that was n
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