Onyx Uptown PHX

Onyx Uptown is an amazing community with superb management. The neighbors are friendly and the management team is top tier. My Fiancee owns a coffee business (Love Bean and Soul) that was hired to do one of the community events at Onyx and the manager, Jessica, made it a 10/10 experience for both my fiancee and the community. I would highly recommend this community to anyone that loves community.

Avoid This Apartment Complex – Serious Safety, Cleanliness, and Management Issues Living here has been an extremely negative experience, and I strongly urge others to consider safer, better-managed alternatives. From ongoing safety concerns to poor maintenance and unresponsive management, this place has been nothing short of a nightmare. The property is consistently neglected, and common areas are often chaotic. The pool area is a constant source of noise and disorder. Loud music, often played late into the night, along with littering from alcohol containers, makes the space uninviting and unsanitary. Teenagers frequently run around barefoot and unsupervised, contributing to the lack of order. Noise at night is a major problem, with music blaring at all hours, sometimes even at 1–2 a.m.

I've lived here for over a year and I can say it used to be a nice experience back when it was broadstone. After purchase from Chamberlin + associates, not so nice anymore. It's hard to get a person in the front to help. Every time I've gone up to the leasing office there is nobody there. All the amenities seem to be in disarray. There is no coffee machine, not sure if we're ever getting that back. Trash cans are being removed and the dumpster area is always overflowing with trash. There is no valet trash and although it's nice not to have that fee, the hallways are a mess with stains of people taking their own trash and it leaking. There isn't enough guest parking so a lot of people park in the dirt lot at the rear of the community. Speaking of parking they make everyone pay $75 for it,

Onyx Uptown is a beautiful place to live~ the people that work here are what makes it a special community. Ruperta, Genesis, Brad, Andrea, Jessica and the rest of the staff are kind, attentive and hard working. I am very grateful for the team here, providing advice, assistance and a lovely atmosphere.

Christian Rowan is awesome! He’s always super helpful, professional, and quick to fix any issues that come up. You can tell he really cares about the residents and keeping everything at Onyx Uptown running smoothly. Every time I’ve needed something, he’s responded fast and gone above and beyond to make sure it’s done right. It’s great having someone so reliable on the maintenance team—definitely appreciate all his hard work!