Onx Homes On Villa Pass

We had a great experience with ONX Homes on Villa Pass! Arnaldo was amazing to work with — professional, helpful, and always ready to answer our questions. He made the whole process smooth and stress-free. The homes are beautiful, and the quality is top-notch. Highly recommend visiting ONX Homes and working with Arnaldo if you’re looking for a new home!

Let’s be clear. When I purchased the house Mr. Arnaldo was so helpful, great person and communication with him was a priority. Now, let’s explain after one month. Warranty request sucks, they are the worst ever customer service that I have to dealing with. I had a lot of issues in the house and you do the ticket for that ; they never response. R/N I don’t have heater in my house (a new house) 3 tickets already but no one responded in the system. You don’t have a number to talking with a supervisor because the one that they have never did his work and they kicked out or changed to another place. You don’t have any that can resolve your problem. BE AWARE, houses from far looks great and the 3.99 apr sounds really good but you got for what you paid for. It’s sad but this what it is.

THINK BEFORE YOU BOOK OR BUY A HOUSE! If you want unnecessary stress and tension in your life, then welcome to ONX! I would give them ZERO STARS if I could! Jessica, the manager, is incredibly poor at communication. Before you book a house, they’ll hound you with calls to get that booking fee paid ASAP. But once you hand over your money? Good luck getting any information about the process! Now it’s your job to chase them down every day, and even then, they won’t respond to your calls or emails. The ONX team uses a calling app, and despite your relentless attempts, they completely ignore you! ONX Corporate is just as bad. We’re ready to buy a house, but the ONX team is making this experience a living nightmare! The lender is ready, the buyer is ready, but the builder is not! The service i

I'd give negative stars if I could. Terrible experience from start to finish. Closing was a disaster with the closing agency, the lender, and ONX not communicating. We had to constantly ask for updates since there would be no updates for weeks. They didn't fix any issues from the house walkthrough, which included a leaking bathtub faucet that didn't end up getting fixed till 6 months post-move in. After moving in, ONX workers would try to use our water/electricity. Would walk across our property, lay in our back patio. Would park in front of our driveway. So far, we have opened 50+ warranty tickets that move at a snail's pace. ONX only hires 2 or 3 guys at a time and doesn't help them at all. Before replacing the warranty service workers altogether. We still have tickets that have been

My experience with ONX Construction has been exceptional. As a Realtor with years of experience, I can confidently say that the product they offer is excellent. Their attention to my clients' needs was remarkable, and the customer service, especially from Arnaldo Maldonado, is outstanding. Arnaldo goes above and beyond his duties, is dedicated, and makes the transaction smoother for the customers. I wholeheartedly recommend ONX without reservations. Additionally, Groveland is a growing community with promising potential, making working with ONX even more exciting.