Oak Grove Apartments

Management? nightmare to communicate. They do financial mistakes in their favor and stop responding, as if no one in the office. I contacted the head quarter multiple times to resolve financial issues due to lack of response from the office. Actually, I am writing this review while I am repeatedly calling them, simply to ask them to fix their mistake. Community? not cheap and not good. Summary:> pay a little more and rent somewhere else. This is what I did.

Management will not communicate with you. Voicemails are not returned. You can stay for 3 years without needing maintenance to come out to service you one time, at first it was 1000$ for first year, second year jump to $1200, third year jumps to $1400. Then you vacate on good terms and they hit you with debt collections so they can continue to get money even if your account was in perfect standing for 3 entire years.

I moved out and their building manager named Kyla decided to send me to collections over 100$ instead of calling me to advise I had an outstanding balance. Which forced me to pay some stupid fee when all Kyla had to do was email or call me direct with the information on file to advise I needed to pay a fee. Absolutely ridiculous every time I think about it. Edit: I always think back to the time Oak Grove sent me to collections instead of calling to advise I had a balance. If I was hired by Oak Grove to be the community manager I would at least give a curtesy call to all residents I'm about to send to collections. In my industry I call past due tenants all the time and send reminder emails... Here they did nothing and I had to pay for it. Btw yes. I left pizza boxes in the fridge on accid

The management company would benefit from reading some books. This not a good company, nor is it a great company. They will let you know that you are good to go and then hit you with debt collections a month later. I'm paying their dumb debt collection however the principle of it is ridiculous. Community manager is collecting a check and doing nothing.

New management terrible! Maintenance terrible! They don't respond to Maintenance requests, laundry area doesn't work properly, started with smoke free building, now weed and cigarette smell CONSTANTLY! Parking lot and staircase consistently trashy,but always insisting new requests!