Oak Glen Apartments

Maggie and Zyra were such a great help walking me thru the rental process and gave me so much help to understand the application and move in process. I have been here over a month and wow great service. Maintenance is very attentive to all property and did a great job in my home.

Definitely not the cleanest place, staff not the friendliest either. The office is hardly ever open, when you call 90% of the time you get the call center, you leave a message to get a call back, but don't hold your breath. Your car will towed without any notice or warning. The only decent thing kinda is the maintenance responds to call in somewhat of a reasonable time, but here's the downside doesn't mean it will get fixed correctly the first or second time.

Was given the run around about application first was told everything looked fine Janey said they were waiting on my rental verification (which was never sent to my previous apartments i had to have them reach out to oak glen ) then i was told that my id verification was the problem so it would have to go to her supervisor i waited a week with no answer when i would call the office but when i called from a different cell phone they would answer immediately. Eventually she told me they denied my application because of my credit which is not bad at all . I feel discriminated against because of my age and race . I will be speaking to someone higher up about this .

Excellent customer service from the wonderful staff, they welcomed me with a very pleasant smile, Yesenia took care of me from the beginning and I loved her kindness and courtesy, very patient and highly trained in what she does. Maria the manager is also very kind and empathetic, they made me feel at home. Thank you ladies, God bless you all!

I don't recommend this apartments people from the office are so rude especially ? The manager Maria? I don't know why let people like her working like a manager position she's don't have any respect to the residents I had a really bad experience with her I think I'm not the only has problems with her she's so rude and it's a lot vandalism on cars and drug activities they never do nothing when we call to report something suspicious she always gets mad and be rude she always said she can't do nothing about it I really (DON'T RECOMMEND THIS APARTMENTS)