Novus on Riverside Apartments

5 Stars – Outstanding Service and Friendly Staff! I can’t say enough good things about the staff here. They are absolutely amazing — friendly, professional, and always willing to go above and beyond to help. Every time I’ve needed assistance, they’ve been quick to respond and genuinely caring. It’s rare to find a team that makes you feel so valued as a resident. I truly appreciate the outstanding service and support they’ve provided. Highly recommend this community!

have been without hot water for 4 months, a month or so ago they thankfully got rid of the incompetent maintenance staff, but seemingly refuse to hire new staff leaving the one man who knows what he’s doing to deal with 100+ units alone. our renters rights have been continuously violated since mid way through our lease. thankfully my lease is up soon, i will be moving out the day of.

Maintenance suck manager don’t respond electrical issues, plumbing issues these homes need to be restructured only a matter of time

I have only been here for two nights. I will start with the positives. It’s quite here, and I absolutely love the location. The apartments are spacious, also. The ladies in the leasing office are professional, welcoming, and nice, also.❤️❤️❤️❤️ Now for the negatives. After signing my lease, I will as given a paper to go through the apartment and list any damages I find so that I won’t be held accountable at move out. Lord, I have instant regret and I am ready to move after only two days of being here. I have been renting all my life and I have never ever ever found so many problems with a unit. From clogged tubs to shower heads being loose and now protruding out the wall. The bathroom and kitchen drawers were filthy and had dead roaches in them, there were two stains in the back bedroom ca

I truly felt welcomed by everyone during my move-in process. I want to extend a heartfelt thank you to Ms. Amanda and Ms. Nancy for their kindness and support. Your compassion made all the difference!