Northwood Apartments

I’ve had a great experience living at Northwood Apartments. The property is well maintained, maintenance requests are handled quickly, and the staff is professional and friendly. The property manager genuinely cares about the residents and it shows. The grounds are clean, security is present, and the location is convenient to everything. Overall, it’s a comfortable and well-run community.

It is extremely upsetting how this apartment complex runs their business. Based on my experience, Northwood Apartments (managed by North Coast) has shown a complete lack of professionalism and transparency. I moved out on July 1st and to this day, I have not received a single portion of my security deposit back, despite repeatedly asking for dates on when I could expect it. I even did an in person inspection where I was told everything was fine, only to later be blindsided with a $200 cleaning fee that was never disclosed. After weeks of going back and forth and proving that they had no evidence of the supposed cleaning, I was told $130 would be refunded. But had I not challenged them, they would have kept money that was never owed to begin with. To make matters worse, the property manag

I really enjoyed living at Northwood! Maintenance was super fast — they fixed a leaky faucet the same day I reported it. The staff actually remembered my name, which was rare. The grounds were always clean, security was present, and the location was perfect for getting around.

Zero (and negative) stars would be best, given the absolute lack of accountability from management - case in point: it took YEARS for them to acknowledge one of the reviews that challenged their ability to care for this complex and the residents who are literally paying to live here. I understand personally how difficult it is to find a financially feasible, clean, and safe place to live (especially more-so these days), but I sincerely hope residents here can find a more supportive place to go, and that any potential new residents immediately back-out of looking into this nightmare-fuel.

Ever since we got this new management team here at Northwood Apartments everything has been so much better. From needed help to simply a request I have been completely satisfied. This new team has made a big difference and continue to all the way from the manager to the maintenance people. It has changed this complex tremendously. Thank you everyone involved.