North Pointe Property Management

These guys are pretty decent. I've rented from them twice and am still currently renting from them. I've never had any serious issues and every maintenance request i've had has been handled VERY promptly. From a broken washer being fixed next day, to an issue with my heat and maintenance offering to bring over space heaters immediately and then fixing the issue first thing in the morning, to helping me get closet doors back on their tracks. I was compelled to write this because I was actually going to move out of my apartment to downsize, and signed a lease with a different company. The property ended up being NOT inhabitable, and the situation was the most stressful thing I have ever gone through. I contacted North Pointe and they were so helpful and the gentleman that look my call at the

I had a great experience working with Leah during my apartment application process. She was incredibly helpful, responsive, and made communication very easy from start to finish. The application process with NPPM was simple and fast — they contacted me in less than 24 hours, and everything moved smoothly. I’m very happy I chose this company, and I truly appreciate Leah’s support throughout the whole process. Highly recommend!

As another person has written, I would give zero stars if I could. I broke the lease on my unit after only three months with North Pointe due to unremediated cigarette smoke smell from a previous tenant and mold. I had daily headaches and guests complained of the same whenever they visited. My clothes smelled like smoke, and I avoided being in my apartment whenever I could. North Pointe denied the mold in my toilet and said I needed a better toilet cleaner. I took it upon myself to mail off a sample to a lab, which returned positive for three different types of mold. North Pointe showed a complete and utter disregard for my complaints. I would not recommend them to anyone.

I’ve realized through the reviews it seems if you’re renting through a gov agency, they’ll treat you worse, ignore property issues, neighbor issues, ignore snow removal, & get this they’ll even ignore your calls if you have valid complaints with proof. I had to call from different number after calling for 10min on my phone. They never handle neighbor issues. Maybe 5 of us texted about the snow/ice and asked about salt . We were all ignored and they never came out to handle it.. So, if you’re paying 3000 or more out of pocket you’ll get the nice cookie cutter side of this company, & if you’re not get ready to deal with being treated like poop & document everythinggggg…hope they don’t lie in church about how they treat people 🙏🏽

Rescheduled the first showing appointment which is fine but the real kicker here is that they argued with us on the phone during rescheduling when they clearly mixed up dates/times. Not a good first impression for a potential renter hence why we are choosing elsewhere. We seem to have made the right decision per the other reviews… yikes.