Newport Management

I have an issue using my online account , because the system does not accept my password The method for restoring the password, does not work There are 3rd party company responsible for the online issue, which is not able to help Good luck

Susan is incapable of doing her job, I requested proof of residency for 2 week, they said they need a legal document that I live there???, My lease is not enough???, I don't understand that statement, legal document that I live they for my building manager, idiotic question for 1 pice of document. Useless management company, also the window in my appointment hasn't been fixed for 2 years after sending several emails and phone class about it.

I just moved in and superintendent is incredibly rude and has created a barrier to me setting up my utilities (for example he got into a fight with my Verizon technician). I documented everything and complained to management. I couldn’t believe that instead of trying to get to the bottom of the issue, the manager Steve was also incredibly rude and dismissed me because he claims he’s known the super longer than he’s known me. Unfortunately I signed a lease so I am here for a year. My recommendation is to document everything and call 311 if you have to.

I called for some basic info when I moved into my apartment, the lady who answered sounded offended that I called and made me feel like an idiot for not knowing how to connect my phone to the buzzer machine. Horrible horrible company

STAY AWAY!!!!! This management is fraudulent. I’ve worked with many of New York’s top building management companies, and they usually aim to save residents money. Since this management took over, HOA fees have nearly doubled, from $800 to over $1,480 per month. This increase was supposed to be temporary and resolved in three years, but it’s been five years now, and they’re asking for even more money. They promised to rebuild the balconies and basement lobby for over $2 million, but all we got were the balconies. They’ve already collected over $5 million and are still demanding more. I suspect the management owner is using his own construction company to siphon money from the building. I requested financial records, which co-op owners are legally entitled to receive, but management has re