Murphy Investments

Overall TERRIBLE experience with Murphy. The walls at 1470 Fulton are paper thin. I mean I could hear everything going on above and next to me, and I am talking about beyond what's normal for San Francisco standards ... clear conversations above and below at normal pitch, kitchen cabinets, drawers opening and closing, doors shutting, alarm clocks and of course, every single foot step on veryyyyy creaky floors. It was unbearable. The move out process was just as painful as the acoustics. Good luck getting your full deposit back. Murphy will ding your deposit anyway they can. I had to fight them hard on charges... they agreed to waive some but not all. I'm reading through their previous bad reviews and I can sadly say they have not gotten any better. AVOID at all costs!

Like some of the other comments here, I also had a horrible experience moving out. I went out of my way to do everything I could to make sure the apartment was returned in the best possible condition - from cleaning, ensuring there were no holes, etc. I even scheduled an initial inspection to make sure I covered all my bases to get my full deposit back. I was told the apartment was fine and just to make sure it was clean. I had pictures and emails as well. Not only did they fraudulently charge me for an extra day when i has returned the keys well before the agreed upon time, but they charged me cleaning fees ($125) and alleged that I incorrectly painted the walls ($250 charge). Clearly just to charge. They also lied and said they mailed my check but never did (still hasn’t come and we have

I had a good experience with Murphy Investments until I moved out. During my lease Murphy Investments was responsive and when I had an issue (once with my shower drain being backed-up) they responded within 24 hours. Unfortunately, their move-out procedure is untrustworthy. I asked the for an initial inspection. I as told to repaint 2 walls and clean the stove. After completing the fixes, 4 weeks later, I get a letter saying I was charged for other items. I called for clarification, and I was given an excuse that since I wasn't fully moved at during the initial inspection that they couldn't see the new items. I told her I was already moved out at the time. I feel that Murphy Investments just wanted to make some extra money and wanted to charge me regardless - terrible business practice.

I currently live at a property managed by Murphy Investments, and while the property itself has been fine, the service has been poor. In the few months I have lived here, there have been repeated issues with the dryer not functioning. There was also a severe fruit fly infestation due to the compost not being taken out frequently enough. Each time we had one of the above issues, I emailed Murphy Investments, however I never once received a response. I followed up repeatedly, and eventually it seemed maintenance came by to resolve the issues but I was never informed of this directly. Communication is poor and maintenance is slow and unreliable. On another note, I believe the unit I am in was renovated immediately before I moved in. While it looks nice, the walls are quite thin, leading me t

Prior to moving out of my apartment rented through Murphy Investments in San Francisco, I confirmed with Murphy Investments exactly how I would be returning my apartment key upon moving out of my apartment. Since I knew their office closed at 5pm, I confirmed that I would be able to drop off a key in their drop-off box any time up until midnight on 8/31/2018. The key was dropped off exactly as described by 11pm on 8/31. Murphy Investment is now refusing to return $570.69 of my deposit because they say they didn't find the key until 9/6 - so they are charging me for 6 days of rent and a late fee. Murphy Investments has a track record of poor reviews from tenants moving out who feel overcharged on maintenance, so I unfortunately expected to face (and have faced) a similar experience in maint