Monarch Management, lnc.

I have only good things to say about Monarch management & Jennifer, and her help. She helped me get into my house and if ever I needed any repairs, she was on it and workers came in a timely manner. I've lived in my house 10 years now. I Can't think of anyplace I've ever lived that I could give such a good review until Monarch Management.

Place an application to rent a house in the area of Redlands , agent Jennifer Wilson the agent that handled our application didn't try to contact us . We had to contact her for updates . Times she would say I need to contact owner and I'll reach back . She contacted us to let us know if we got approved or not . Tried many times to contact agent even leaving messages with all information and still nothing from agent. Wasted our time and money .Very unprofessional

Not a good property manager, she ignores any requests/issues after all signings and deposits paid. If you see her name on any property for rent, really evaluate if you want to pay for rent and fix issues on your own because she will ignore you until you can either get Fair housing involved or lawyers. It was my first time renting an apartment and she took advantage of my inexperience, promising updates to the apartment after I signed and just ignored communication until I called fair housing, do not text her make sure you use email with her fair housing said texts wont count in court but emails will.

Do NOT use Jennifer M. 1- She lost the keys to my home 2- Her handyman leaked oil on my driveway 3- She let a group of 6 people in my house who she claimed "They look like they just got off the Pirates of the Caribbean ship." She said she was nervous and that I should call the cops later to check on my home. Yet she didn't leave any lights on which has ALWAYS been done. The day she arrived at my home, lights were on due to me being there the night prior. I asked her to go back and leave lights on , and she would not answer her phone or text. I begged her to answer and meet a friend to get the new key from her because she had to re-key all of my doors after losing my key. She would not respond at all. When she did respond mid-morning the next day, she said she was so tired from standing

You just cannot find a better rental property manager than Jennifer. She is thorough, efficient, polite, prompt and effective. We used her to manage a single family rental in Fontana CA and the experience was seamless. If only all business dealings were this good! Andrew and Susan