Momentum at First Creek Apartments

Hello Everyone ! My wife and I have stayed her for the past year. I would like to state that the ladies (Wendy and Ana) at the leasing office provide top tier customer service and are very welcoming. I have lived at various different apartments complex’s in California and these two by far meet the highest professional standard of service. The apartment is clean. Yes we lived next to the busy street and across from a horse stable but I enjoyed watching the horses in the morning. The apartment used is a nice set up and all amenities are amazing. Please look into this place as your next home. The only reason why my wife and I are moving is because my wife receive a job offer a bit out the way.

TLDR Edit: I’ve edited my review back to 5 stars. They came to rectify my concerns, pictures attached and Noa’o I think, the engineer gentleman was amazing in fixing the washer and changing the liner. Thank you to the kind lady who cleaned the washer as well! Wendy came by to reassure me things would get taken care of and they were so I really do appreciate the help. All in all I’m a happy camper, will update at the end of my lease. I had deleted my 5 Starr review after moving in as the experience had been HORRENDOUS. See pictures attached of the actual apartment I’m in which is UNSANITARY. It has not even been a month since living here and I cannot get any employee here to help me which is crazy. Be warned that these apartments look great from the outside but you might be moving into a h

One might wonder why the "Neighborhood" section of the gallery for this apartment complex uses a stock photo actually taken in Russia - oh wait, maybe it's because of the junkyard right across the street and completely unwalkable area surrounding the location. Don't be scammed by apartment complexes with huge numbers of 5-star reviews from people who just moved in. All these supposed "luxury" complexes beg for the reviews and your quality of living / service drops days within moving in after you leave your review. Most apartment complexes in GVR and surrounding area are the same way. Do your research.

I've been living here for a about 5 weeks with my family and I just feel comfortable. At first, we didn't know where to stay due during the "department hunting" we have a lot of struggles to find a place to call home until we meet Evelyn at Momentum. I remember when I came there for the first time I felt nervous due my English was not enough to communicate with others but, despite of that, the manager always treat me as any other person and more. Every time we had a issue or a doubt with the department she always help me and send me Marcus, the cool tech guy, to solve our issues. Also, when I have to take a class on the lobby or do some exercise on the GYM they always said me hi and talk to me. All these little details made me always feel welcome but, the attention is not the only positive

Initial Move-In Review: The leasing agents (Wendy and Ana) stayed past close to accommodate our chaotically fast move-in schedule (3 days from applying to picking up keys). Super helpful and accommodating! Only not so far is that we weren’t provided a move-in check form (the thing you use to check status of the apartment).