Mitchell Realty Services, Inc. - Gainesville, FL

Justin was our property manager for ten years! He always returned our calls, texts, and emails on the extremely rare occasion that I sent one to him. He understood that we were two "old school" people, and was always willing to help. The maintenance concerns were always met with a prompt response and an appointment that accommodated our schedule. At the end of a decade, Justin remained personable and took the time to talk with us about our next move. Thank you again, for your diligence. We will miss you... Ruben and Margaret

Office customer service/management sucks,they do not return phone calls or respond to service request or portal requested i am renting a private property and since Justin the office manager left things have. Eem horrible i have open service requests from August2025 with no response

The apartments themselves are not bad, and I met Mr. Mitchell in person and he is a kind man. However, the property manager of the complex where I was a tenant is very dishonest. He made living there a very stressful experience for multiple reasons. The appliances in my apartment were very old, which in itself is not a problem, but they would break down frequently. It took Justin, the property manager, six months of me constantly asking for maintenance for him to actually do anything about it. At one point he said he had taken care of it and that my roommate was there to sign off on it, but both myself and my roommate work 9-5 and there is no way that could have been true. I have since moved out, but I haven't escaped from the stress Justin is causing me yet! My roommate and I left the a

Justin and Casey have been more than hospitable, kind, and professional towards me. If there were any maintenance or safety concerns about my unit, they were the first people to assist me. The unit I lived in was immaculate on my move in date. I even received a brand new stove personally delivered by Justin. When I had a water leak, Justin made sure to provide all the documentation to GRU. I didn’t have to do anything. I always enjoy conversing with Justin because he was personable, friendly, and just a straight to the point type of guy. I would highly recommend Mitchell Realty.

DO NOT RENT FROM THEM!!! This management property took over my rental in the last 3 months of lease, had no clue about the preconditions of the house, and completely SCREWED us out of our security deposit. Upon moving into this place (912 NW 3rd Avenue), the previous tenants left trash all over the house, took absolutely no care of the home, and even left dirty dishes in the dishwasher! My roommates and I scrubbed both the inside and outside of the house (which was caked in dirt and mold) for more than a week. If anything, we really tried to fix up the house to make it liveable, and CERTAINLY left it in significantly better condition than when we moved in. The place was SO BAD, there was literally black mold in every vent, and rats living in the attic (and walls!!) that would be active dur