Midtown Crossing

DO NOT LIVE HERE!!!!! UNHELPFUL/RUDE STAFF!!! ROACHES!!! If I could give this place negative stars, I absolutely would. I’ve lived in many places and this by far was the worst and for SO many reasons. Alicia and Kyra from the leasing office staff are some of the rudest and UNHELPFUL people I’ve ever dealt with. Kyra was the one I always went to and she comes off as helpful UNTIL you actually ask for it. My husband and I had several issues with our apartment such as the constant mess of our outdoor patio due to workers going in and out of the apartment above ours as it was the show apartment and above neighbors being disrespectful to those around them. This issue was brought up multiple, and i mean MULTIPLE times, to where I was told they couldn’t do anything on their end and suggested I s

I’ve been living at Midtown Crossing Apartments in Raleigh for 4 years now, and it’s been a great experience. The location is convenient, close to everything I need, and the community stays peaceful and well-kept. The management and maintenance teams have always been responsive and professional. After four years, I can honestly say it’s been a comfortable and reliable place to call home. I definitely recommend it to anyone looking for a good apartment in the area.

I wanted to give a shout out the assistant property manager Kyra, she is always willing to help and understand my side of things. Willing to go above and beyond with answering questions and concerns. She is always willing to close her door and allow me to explain my situation and help find solutions. She was also my agent, who did my tour and lease which got me in the apartment as well. Overall she is amazing and a great asset to the community and office. She is and has been a light in my life personally and professionally! She is so special and Midtown Crossing is lucky to have her!

Midtown is a great apartment complex to live at the leasing office and maintenance crew are amazing Mrs Kyra, Mrs Alicia, Lismary, Mo are beautiful/nice people to deal with and they get the job done. They are always on time with helping all residents in a time manner and the apartment complex always have events going on like pool parties during the summer, food trucks that come out weekly, Easter egg hunts and other events in the future. Maintenance team are very helpful and they get any issues that you have resolved. I love living here it’s quiet and the residents attend to their own business and are friendly to other residents. I highly recommend this apartment complex.

I lived there for a year until June 2025, and it was the worst place I've ever lived in my entire life. The apartment was in horrific condition, but we had to accept it as it was since we were moving from another state with a baby. The manager of the new administration is super rude and forgets that the residents are the customer who contribute to her salary with the rent they pay. There are too many pests everywhere, and the fumigation service they charge is totally inefficient. There are rats the size of wild rabbits and roaches everywhere. If you end up deciding to live there, make sure the security deposit you pay is specified in the lease, because the previous manager stole my deposit, and the new administration, in the most peaceful way, decided not to be responsible for it.