Midland 1st Choice - The Underwood Group

Best and most helpful realtor around! Brooke has been in Midland her whole life and really understands how the market works here. Definitely recommend her if you’re new to the area and looking for a reputable realtor!

We needed to sell dad’s house and contacted Brooke. She understood we were out of town and proceeded to take care of everything. Guided us to companies to get the house cleaned/plumbing repairs and listed it and had it sold in two days at a fair value. She saw to all our needs, answered all our questions, was available and took a genuine interest in us. We were very pleased with process and would recommend her without reservation.

We used this agency when we bought our home 18 years ago so, when we decided to sell we automatically decided to use them again. Unfortunately, there were many issues including being asked my political affiliation and that was the last straw for us. It wasn't that I was asked but, her follow-up. When exactly did selling a home become something political. 😑 We also had major issues with responsiveness. Sometimes days would go by. We also had to ask for an open house after weeks of being on the market. I wish this company well but, they need to think about professionalism with their clients. After going with a new realtor, it was sold within weeks.

Would highly recommend! The Underwood Group is so kind and helpful. Bill especially has been quick to respond, helpful, and a very pleasant person to work with! He went out of his way to show us a house we were interested in renting on a Saturday and was incredibly kind during the application process. When we are ready to buy - this is who we will go with!

I actually thought I was dealing with some good people. I was wrong. Don't be fooled by their smiles and kindness. I didn't expect this but it happened just the same. I was going to rent a place through them. Through everything that goes on in life I misunderstood the exact number for deposit and rent. I showed up with $1600. I thought I got $2600. They wanted $4200. And with talking to so many people I got confused. During this time I have money in my account being transferred into a CD. Which leaves me in a predicament. I get called out of town and can't finish everything. I get back into town and contact Midlands 1st Choice to secure the deal or refund my money. I was told that I don't get my money back or the place. I think that is wrong. If it is legal it shouldn't be... I am waiting