M/I Homes – Orlando

Not giving 1 star since Mr. Reggio, the director of Customer Care helped submit a TON of work orders in the first year of living in our brand new home. If you already signed paperwork and it's too late to back out of your contract just be sure to have your inspections done throughout the entire build. These construction managers (to put it in nice words) lack attention to detail.

Building with MI Homes was a terrible experience! First it took them 3 months longer to build our townhome then they promised it would. Then we argued with them for a month that the refrigerator was supposed to be included in our purchase. We finally got the lady at the Title company to read our contract with MI Homes. She called them while we were signing our closing docs and told them the refrigerator was included. They finally agreed it was included. They tried to deliver it 5 days after we moved in, but we had already bought one. Now we have lived here for 4 months and they still haven't created back our money for it. We have talked to 4 different people at MI and all said they would take care of it but nothing has happened.

Smooth closing and time at the design center. MI homes is the A builder, they make the process smooth and easy by doing everything right the first time around. Save yourself the stress of dealing with resale real estate when you can buy new and take advantage of the incentives.

Chris L was awesome when he did everything I wanted. Was very respectful and informative. GOOD JOB CHRIS!

Had a lot of issues with builder since they did a terrible job with the HVAC and they didn’t respond under the warranty to fix their design errors. Their contractor Mills Air are as bad as them, their manager’s are a joke. They filled the backyards with cheap material, don’t expect top soil.