Metro West Investments Student Property Rental

The most unprofessional Group of property managers I have ever dealt with, countless work orders requested with no response—mismanagement at its finest. Truly puts "slum" in slumlord. I wish I had read these reviews before paying over two grand a month and having my security taken without any justification/proof.

I lived here for 3 years and have never had a good experience with them. I no longer live at one of their properties but I am still fighting with them about receiving the full amount of my security deposit back (they didn’t want to pay interest which is required by Boulder law). They will not ever respond to you until you threaten to sue them for their blatant disregard of the law. They allow their properties to fall into disrepair for deferred maintenance and do everything in their power to make sure that your time in one of their properties will be miserable. Do not rent from them. They are not worth it, they will just end up making your life miserable. The people that work there always say they are too busy to help you with anything. Overall they should be out of business, don’t rent wi

Went on a tour, apartment was decent but stair going up were falling apart and felt like they hadn’t been touched since property was built. After receiving the lease agreement they were very unreasonable and had fines for every possible thing such as $1000 fine for a single nail hole in the wall. When we tried to negotiate and ask why they were charging for year round snow removal they would not talk or negotiate lease at all. WOULD NOT RECOMMEND LOOKING AT ANY PROPERTIES OWNED BY THIS COMPANY OR EVEN DEALING WITH THEM AT ALL!!!!

Just renewed my lease. Smooth experiences with their new management. Maintenance requests have been resolved quickly. Common areas are well kept.

This is by far the worst slumlord rental agency in the entire city. They don't have office hours and they don't even have a phone number to speak to someone who actually works for the company. It's just a horrible person at a call center who literally knows nothing and talks to you like they hate you for calling. They'll take your complaint and the company will MAYBE email you back weeks later. They don't fix anything you need fixed but invite themselves into the property on a regular basis to do whatever they please without notice. They never give 24 hours notice which is the LAW and then point to their illegal lease clauses which say they can basically do whatever they want. I lived in one of their units for over 3 years and it was truly an awful experience. These people do not care abou