Metro Property Management

Metro Property Management is fantastic to work with! Their team is always responsive, professional, and truly committed to making the process seamless. Karisa and Marisa, in particular, are wonderful—friendly, attentive, and quick to help with anything that comes up. We highly recommend Metro to anyone looking for reliable and trustworthy property management.

My experience with this leasing company was extremely disappointing, and I feel compelled to share it so others can make an informed decision before signing a lease with Metro. First, the lease is heavily tilted in favor of the company. The language can be confusing, and even when you have a valid concern, it often leaves little room for the tenant’s perspective. I strongly recommend reading it very carefully — more than once — so you understand exactly what you’re committing to. Second, communication with the leasing office is unprofessional and unwelcoming. They are difficult to reach, and when you do get in contact, the tone is consistently hostile, even though tenants are paying customers. No matter how early I paid rent, interactions always carried an air of entitlement, as if I owe

Stayed in one of their rentals for a year. Always payed rent ahead and we were repaid with an absolutely garbage security deposit return. We received about a third of the 1200$ back. They used over 150 for "cleaning" and we'll over 200$ in repairs. These are photos I took upon MOVING OUT. . . when we moved in, the home was not clean and we had to clean it ourselves. We left this property in much better condition then when we left and in return we received an absolute money grab. I do not recommend this company.

Jason and his team are dependable and knowledgeable! I would not pick any other company to manage my property!

Metro Property Management took over my lease 2 weeks ago, 1 day before rent for September was due. They will not answer my repeated phone calls, return voice messages, or seemingly acknowledge my existence. I am unable to access the portal through which they require all payments to be made and any correspondence to be submitted. As such, I cannot pay my rent or request urgent maintenance for recent storm damage to the property and they do not seem to care.