Mercury Real Estate Group

This is the worst company ever! I have been living in the same complex for 6 years and then they came and took over . Since they took over ,the communication is poor and maintenance is terrible. The electricity blows out every weekend and it’s below 5 degrees. They have no urgency to rush to us and help. This issue never occurred before they came in.

Very unresponsive, rude, uneducated property managers. The owner is content with their behavior. The fixtures take forever to get completed after they are reported, they violate the law in terms of the lease agreement. Do not lease, rent, or buy anything with them. This is one of the work places to do business with in Philly, Landlords should not use their services. Mercury Real Estate Group SUCKS!

I have lived in the city for over 12 years. This is by far the WORST company I have ever had the displeasure of dealing with. They are unresponsive, unreliable, unprofessional, and slum lords. I moved into a disgusting property where none of the plumbing worked, refrigerator was broken, washing machine was included but not hooked up. Mice droppings and roaches every where. Not even cleaned before moving in. I cleaned up the house because I understood that was what I signed up for upon moving in. As far as the plumbing, no clue until I moved in. And was told someone would be over to fix the refrigerator and hook up the washing machine. After several months of unanswered messages (they do not talk to you at the office and will turn you away) they also do not pick up their phone, ever. I fina

*AVOID THIS PROPERTY MANAGEMENT GROUP AT ALL COSTS* (Long story) My roommates and I moved into our apartment last year and it has been nothing but headaches and problems from start to finish. We were the first tenants in building and they didn’t complete renovations, install electric meters or have the city inspect the building before allowing us to move in. They told us we had to abruptly leave the building because the city had to inspect the building and we would be fined if we didn’t comply. That was the first red flag. The manager Melissa never responded to any of our concerns unless it involved money. Over a long period of time other tenants started to move in and some units were occupied. We had no problems with the other tenants until they decided to move some loud, ignorant secti

AVOID THIS MANAGEMENT COMPANY. They never address your concerns, they lie when they show you the property, the properties need so much work, they refuse to properly fix anything. Melissa one of the managers is impossible to get a hold of. I doubt her email is even real. They constantly break the law by not getting issues fixed in the LEGAL amount of time. This is the worst and most unprofessional management company I have ever rented from. If you rent from this company have a lawyer on hand cos odds are you are going to need use them at some point. This company should not be operating until they are ready to take on the responsibility it takes to be property owners renting to the public.