Mercury Property Management

I looked up Mercury Property Management after several of their team members were less than professional and ethical when handling a potential renter. I see so many dissatisfied customers in these reviews; so their recent behavior and seemingly lack of integrity seem par for the course.

I’ve been renting from them for 4 years now. I haven’t had one positive experience in 4 years. Their staff seems to have a high turn over and most of them are rude. They advertise 24 on call maintenance and that is false. Their response to maintenance requests are extremely slow. They do not provide emergency maintenance and they don’t seem to care if you’re left in a with no working plumbing. There is no sense of urgency and they will give you the run around. 10/10 DO. NOT RECOMMEND

The worst property management company in the 757. I rented from them years ago and I have to pay them off. I been calling all week long and then when I talk to multiple ppl they don’t know what they doing. They act like they real busy. No they just not getting there work done. They are rude. And yes I was rude because I’m trying to take care business. Even back then when I rented from them they were horrible. I wouldn’t recommend them to my worst enemy.

Do not waste your time with this company. If I could give negative 5 stars I would first of all some of the girls who work in the office are rude and second and they’re terrible at getting things fixed in a timely fashion. I’ve had an ongoing maintenance issue and in my opinion these are unacceptable living conditions so I have a toilet that doesn’t work it backs up into one of the bathtubs and I have water leaking in my kitchen they came out cut a hole in my ceiling and then left. Supposedly came back another day but I never heard a knock on the door meanwhile I have dirty toilet water leaking in my kitchen and it’s only getting worse and I can’t get anybody else to fix it. And the best part is when I signed my lease I paid all of my rent for the The year so I don’t even have the option

Mercury Property Management is absolutely phenomenal. They were honest and transparent during my application and decision process. They were supportive to my situation and that meant a lot to me, especially when I needed it most. My home is worth the value and I am excited to help make it special. I look forward to the rest of my business relationship with the team and I would recommend to give them a try! My advice is just to make sure you have your personal affairs handlers and finances ready to ensure a smooth as process as mine. I am forever grateful for Mercury property management!