Medallion Property Management LLC

This has not always been my experience, but lately, Medallion Properties has been absolutely negligent when it comes to tenant safety and basic maintenance. I have called FOUR times to put in a maintenance request because I cannot use my kitchen sink. Every single time the sink is turned on, water pours from my basement ceiling. What makes this worse is that underneath my kitchen sink is completely dry (no pooling, no leaks, nothing) which clearly indicates a burst pipe inside the walls or floors. I was told multiple times that someone would reach out to me regarding this issue. It has been absolute crickets. No calls. No follow-up. I’ve also emailed about this issue and received zero responses. To make matters even more dangerous, the water is pouring near an electrical outlet where my

Terrible management company, maintenance issues get ignored for months. My ceiling collapsed due to work on the roof that I was not informed about. The collapse spread dust and debris throughout my entire studio apartment. It took my property manager, Joanie Klein, more than 24 hours to get back to me about what was going on. They claimed they couldn't get inside to clean up because I changed the locks (which never happened). Then they entered my home to "clean up" and changed my locks without giving me information about how to get back inside. I waited hours outside my apartment trying to contact them to help me get back in. They left my apartment a disaster with wood chunks and debris everywhere. They told me it was my responsibility to get it cleaned up with only a $250 credit to my acc

I wish there was a 0 rating I could give this company. Joanie Klein and her team are rude and unprofessional (especially Andre the maintenance guy). They took over management of a property a family member of mine had been residing in 3 years prior and increased the rent by $600. There have been no upgrades made to said property since they’ve been managing it. They attempted an illegal lock out which the police had to be called to tell them they were committing a crime. They like to use fear, intimidation and bullying as a means of communication. Run as fast as you can….do not use Medallion Property management.

Very Disappointing on the Transition of Becoming New Tenants of Medallion..Locksmith Only Changed my Front DeadBolt and Not ALL the Locks in One Visit..Was Told to Till the Following Monday..Meanwhile My Front Door Safety is a Issue..Only Left One Key When There is Two of Us in the Household..Then Im Told Can I Come and Burn My Gas to Their Office to Retreive a 2nd Key..First Impressions This Transition Get a D-..I See Things Will Get Worst Before They Get Better!

Hi, Joanie is very understanding and has much empathy for people. She listens and is willing to hear you out. She has excellent customer service and makes sure things are taking care of properly. She makes sure to meet the participants needs with respect. Thank you for being understanding during my situation and being there every step of way. I appreciate you and Happy Holidays.