Mason Apartments
Charlotte, NC · Apartment complex
- Address
- Mason Apartments, 8515 University Executive Park Dr, Charlotte, NC 28262
- Phone
- (704) 579-5420
- Website
- livemasonclt.com
- Status
- Closed · Opens 10 AM
Mason Apartments is a real estate agent located in Charlotte, NC. It is one of 1,267 real estate agents listed in Charlotte. Its 4.0-star rating is slightly below the Charlotte city average of 4.1 stars. There are 10 photos associated with this location.
About Mason Apartments
At Mason, luxury and convenience work in perfect harmony to make our community the best apartments in Charlotte.
Hours
| Saturday | 10 AM–5 PM |
Customer Reviews
Jolie has been an amazing leasing agent and made the entire process smooth from start to finish. She’s incredibly helpful, has a great personality, and is genuinely kind plus she’s funny, which made everything feel so much more comfortable. As a new resident, I have zero complaints, and I really appreciate how attentive and professional she’s been not only to me but the other residents as well. I’d absolutely give her a top rating and highly recommend working with her. -Ashleigh. G
Apartment hunting can be daunting but Jolie's kindness, humility, gratitude, and genuine spirit was very much appreciated. Jolie was very consistent in communicating with me when it came to my accommodation preferences and the application process. She even went out of her way to send a virtual tour (which she did herself) to my email to help make the process easier. Even though I did not become a resident, Jolie's patience and warmth made this entire process extremely worthwhile. Continue to love what you do Jolie!
I lived here for 18 months and would highly recommend it to younger residents who love city living and an active nightlife. The property itself is absolutely beautiful, though cleanliness was sometimes inconsistent. A new management company took over a few weeks ago, and they’ve already been doing an incredible job shifting the vibe of the community. The entire new team has brought so much light and positive energy to the building—this place has serious potential. My biggest complaints were the parking (or lack thereof), the valet trash company, and Benny—the notoriously rude maintenance guy. Huge thank-you to Jolie for always making me smile and to Ty for patiently answering all 100 of my questions. Wishing the Mason nothing but the best!
I had such a great experience working with Jolie at the leasing office! She made the entire move-in process so smooth and easy. Her communication was excellent—she always followed up quickly and made sure I had all the information I needed. Jolie has such a bubbly, positive personality that really made the experience enjoyable. It’s clear she truly cares about helping residents and making them feel welcome. Thank you, Jolie, for all your help and kindness! Benny is absolutely amazing! He’s so friendly, caring, and always goes out of his way to help. One time he even helped me carry my groceries all the way up to my door without me even asking — that really showed how kind and genuine he is. It’s rare to find people who truly care about residents the way he does. Benny’s positive attitude
If I could give zero stars, I would. We’ve lived in this apartment for almost a year, and the experience has been incredibly disappointing. There has been constant noise nearly every day, whether it’s loud neighbors, hallway disruptions, or general building noise, peace and quiet is non-existent. The trash room has been a recurring issue. There were several times it was so overfilled we couldn’t even open the door all the way, which eventually led to our apartment getting infested with gnats. Completely unacceptable and unsanitary. The pool? Always dirty. It’s clear that regular maintenance isn’t a priority, despite the high rent. This place is advertised as “luxury,” but that couldn’t be further from the truth. We’re paying way too much to be living in such uncomfortable and poorly ma
Accessibility & Amenities
Services
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