Manor House

I stayed at Manor House for about five months and had a good overall experience. The location was ideal for me since my office at AT&T was close by. I had moved to downtown Dallas for work while my family was still in Seattle, so finding a convenient and comfortable place was important, and this worked out well. Emily, William, and Jose were always helpful and easy to work with. When there was an issue in the apartment I was initially assigned, Emily handled it quickly and arranged a move to another unit within a day. That made the transition very smooth and showed how responsive the management team is. The security staff near the elevators were always friendly and welcoming, which made coming home feel pleasant. Other residents in the building were also nice and generally very warm and

⭐️⭐️⭐️⭐️⭐️ I had an outstanding experience working with William, my leasing agent. From start to finish, he made my entire moving process absolutely seamless. William was incredibly pleasant, professional, and attentive throughout every step — always quick to respond to questions, proactive in providing updates, and genuinely invested in making sure everything went smoothly. His attention to detail and friendly demeanor took so much stress out of the process. It’s rare to find someone who combines efficiency with such great customer care, and William truly went above and beyond. I couldn’t have asked for a better experience — he’s a true asset to the team! He showed me around the whole entire building & showed me a model unit! Highly recommend working with William if you want your move

Recently did a tour of the facilities. It is a beautiful building in a great location. Staff were very welcoming and responsive, William who gave me the tour was especially genuine and eager to answer questions. I spoke with a couple residents all whom showed positive feelings about living in this property. The property is shockingly inexpensive for its location and the views offered, which I found to be a red flag, staff addressed this concern with understanding and transparency.

DO. NOT. MOVE. HERE. From the minute I moved in it’s been one issue after the other. The entire time I’ve stayed here I’ve had plumbing problems. My fridge kept leaking even though they’d come fix it (which still took forever). They lied about how the utility bills would be charged which made my monthly rent go up a ridiculous amount. The elevators are always broken down as well as the elevator always having dog pee on the floor. Don’t even get me started on the parking situation, valet was constantly stealing from my car and scratching up the cars. My overall experience here was terrible and I wish I would’ve read previous reviews before signing my lease.

I was very happy with the tour and the management. Emily was very professional. She pointed out many things about the apartments and was very informative and courteous and she answered all of my questions. I was very happy when I left.