Longfellow Garden Apartments

I lived at Longfellow Garden Apartments for a year and only moved because I got a job in another city. I've had a great experience living here, whenever I've made a request to the management, they've tried to respond as quickly as possible. I've never had a problem go unsolved. The location is great, close to good schools and a good neighborhood. In addition, my neighbors in the building were kind and polite.

I wish there were zero stars. When I first wanted to rent the apartment, nobody showed up after scheduling a viewing. Eventually I was able to see the apartment and signed a lease. The day I was scheduled to move in, the building manager was completely unaware and the apartment had not yet been cleaned or even emptied. I was told there were planning to replace the carpet but they didn't know I was arriving, so they would do it when I left.They sent someone to clean the kitchen after I had been there. I also signed a lease saying I would be provided with a air conditioner but there was not one on site and the company told me that was too bad and they weren't not going to provide one. After two building managers left, there was nobody on site for the next year that I lived there. As long I n

Renter beware!! I lived at this complex for 2 years. The original property manager, Jessica, was wonderful; however, after living there for a little while, a new property manager, took over. I paid my rent on time every month, though every time I seemed to call regarding something that needed to be repaired, I was met with rudeness and it took an inordinate amount of time for anyone to fix the issue. Upon moving out of the complex, I was given instructions for cleaning the property. I scrubbed and cleaned every inch of the apartment. The instructions stated to remove nails and that I did not need to patch them because this would be done while maintenance re-painted for a new tenant. Therefore, I did not patch the holes. A month later, I received a letter charging me $55.00 per hole that ne

Since the first day of move-in I knew this place would be bad news. Nobody showed up on move-in day to let us in, we were left in the lawn with another tenant waiting for somebody to show up. Once inside two hours later, the unit was filthy. Like, dirty footprints on the walls and leftover ramen in the kitchen filthy. Even though we were promised a cleaning crew would have been there three weeks prior. Had several break-ins, vandalism, and car thefts, and the blame has been put on tenants every time. Slurs were keyed into our storage unit door, and when confronted to fix it, management claimed they didn't see it after police left, gaslighting us into thinking it was never there. Door was shoddily painted over six months later instead of being replaced. Leaks in basement, cracked asbestos p

Tried to get a hold of management to schedule a showing of the apartment, so I left a voicemail and no one ever returned my phone call. A few weeks later I decided to reach out again, and luckily someone picked up. On the day of the showing, I waited 10 minutes outside of the apartments and no one showed up. I then texted management confirming the appointment, and the guy mentioned that he was unaware of a showing (in which when I spoke to the lady who I scheduled with, possibly never told him or there was some type of mix up)... After 20 mintues of waiting with another lady who had also scheduled to see the place, management finally came but we werent able to see the apartment because the person living there had a chain lock on the door. Management then brushed it off and said that he wa