London Terrace

We’re very happy living at London Terrace Apartments! The leasing office staff are always helpful and attentive. Especially Nitu — she’s so professional, listens carefully, and resolves any issues quickly. The property manager is also very kind and supportive. Great experience overall!

I can’t even just say one person, because everyone I have dealt with has been phenomenal. Valentina is who I started everything with, and she was so great from the very beginning and even still after move-in. She kept me informed and she was right on top of everything, and had the entire process so easy and stress-free. Keshia and Kelly are also very great and personable people. They really all seem to care about the tenants - I’ve seen their interactions with others as well, and they are genuinely kind people. I have much respect for those women at the office, and it’s such a breath of fresh air from my previous renting experiences. It feels so comfortable here, and I honestly hope to stay here for many years.

I had an emergency Water leak under the kitchen sink on Sunday. I had to contact emergency service. Gary came quickly & replaced the damaged part. He did a great job. I was Grateful for his Service! 💜

Michael has been efficient in every interaction. When we needed help with repairs, Michael handled everything, communicated clearly, and treated him with courtesy. It’s rare to see technical skill with that level of professionalism.

My air conditioner developed black mold, which was making me sick and posed a clear health hazard. While the maintenance team responded quickly, simply wiping the visible surfaces did not address the mold inside the unit. I could not safely use it knowing the contamination remained. The unit was eventually replaced, but with another refurbished model. Given that I have paid a required monthly fee for the past three years — including winter months when the AC is not in use — it is unacceptable that a brand-new unit was not provided. Health and safety should take priority over cost savings.