Lockwood Heights

Richardson, TX · Apartment complex

Rating
3.2/5
★★★☆☆ 3.2
Reviews
20
Rank in Richardson
#56
of 148 real estate agents
City Percentile
25%
rating percentile
Address
Lockwood Heights, 800 Custer Rd, Richardson, TX 75080
Phone
(469) 801-9178
Website
www.lockwoodheights.com/?utm_source=GBP&utm_medium=organic&utm_knock=gbp
Status
Closed · Opens 10 AM

Lockwood Heights is a real estate agent located in Richardson, TX. It is one of 148 real estate agents listed in Richardson. Its 3.2-star rating is slightly below the Richardson city average of 4.0 stars. There are 10 photos associated with this location.

About Lockwood Heights

Find a pet-friendly one, two, or three bedroom apartment home in Richardson, Texas, at Lockwood Heights. Our residences offer all the creature comforts you could ask for, including a few additional perks to streamline your daily schedule. Meanwhile,... More

Hours

Friday9 AM–6 PM

Customer Reviews

★☆☆☆☆ 1.0 javon · Nov 2025

Don’t live here unless you wanna pay 1700 for a one bedroom that’s not luxury and live around rats and I’m not talking about the animals. Signed for 1300 and ended up paying 1700 with no explanation. Definitely not worth it , they even added a charge saying it was never payed but never sent a letter , an email or notified me . Apartments are not worth it at all .put in several notices for things to get fixed in the house and no one ever came . Water always stayed off .

★☆☆☆☆ 1.0 JD G · Nov 2024

Lived here for 7 years. Management changes every few months. Work orders ignored. Moved out and was told owe over $3000 for damages but we could never could get anything fixed. Requwsted itemized statement of said charges and never recieved it. Just told on statement damages. No carpet cleaning upon renewal for whole time living there. Homeless people on pool area and fitness center at night (see pics). Reported to office was told to call police. But the areas were never locked or secured as should be. Pool is constantly not working or dirty. Internet constantly going out and never compensated for that. Water shut off due to leak or issues at least a couple times a week. Office never answers phone. Tow legitimate parked cars. I could go on. Bottom line, do not lease or move here. Update:

★☆☆☆☆ 1.0 Josette Works · Dec 2024

I lived in the same unit for 10 years. No pets, no smoking just me. The unit was professionally cleaned and I requested a walk through with the manager Nora because of all the reviews I read regarding bogus charges on move outs. This management is by far the worst. Nora and Mary have no clue what they are doing. As many property managers that have come and gone in the ten years I lived there another will be coming along soon. Mary who sits in the front office is the most clueless person ever. Her best answer to anything you ask is I don't know. The final charges are ridiculous and in order not to give any kind of deposit back they charged me for two small burn marks on 10 year old carpet of $94.90. The apartment had everything original from 10 years ago when I moved in and it still was in

★★★★★ 5.0 Franco Zarate · May 2025

We have been at these apartments going on three years and Nora F. has been the best manager that has worked here. Always so humble, understanding and professional. Her attitude makes us feel welcomed every time we walk into the office. Thank you.

★☆☆☆☆ 1.0 Tashfia Mamun · Apr 2025

Living at Lockwood Heights has been a constant letdown. First off, they randomly added a utility gas charge out of nowhere—no heads up, no explanation, just an extra charge slapped on the bill. When you try to get answers, management either ghosts you or gives you some half-baked excuse that doesn’t add up. On top of that, maintenance is a joke. You can submit a request and wait weeks before anything gets fixed—if they even bother at all. The walls are paper-thin, so good luck getting any peace and quiet. You’ll hear everything your neighbors do, and I mean everything. Parking’s a mess, trash pickup is inconsistent, and the hallways always smell like someone gave up on life. This place is overpriced for what you get. Management clearly doesn’t care, and it shows. Do yourself a favor and

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Apartment complexApartment buildingApartment rental agency

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