Liberty Military Housing - Willoughby Bay

Norfolk, VA · Apartment complex

Rating
3.3/5
★★★☆☆ 3.3
Reviews
20
Rank in Norfolk
#123
of 220 real estate agents
City Percentile
33%
rating percentile
Address
Liberty Military Housing - Willoughby Bay, 8180 O'Conner Cres, Norfolk, VA 23503
Phone
(757) 965-8327
Website
www.livelmh.com/installations/va/norfolk/willoughby-bay
Status
Closed · Opens 8 AM Mon

Liberty Military Housing - Willoughby Bay is a real estate agent located in Norfolk, VA. It is one of 220 real estate agents listed in Norfolk. Its 3.3-star rating is slightly below the Norfolk city average of 3.9 stars. There are 10 photos associated with this location.

About Liberty Military Housing - Willoughby Bay

LMH is the first employee-owned military housing provider in the country and the largest in the multifamily industry. We take great pride in our highly trained team of professionals. We are dedicated to providing our residents and our military... More

Hours

SaturdayClosed

Customer Reviews

★☆☆☆☆ 1.0 Sophia Phillips · Aug 2025

If I could do 0 stars I would. This has been the worst place I have ever lived and I was on an aircraft carrier. Do not live here unless you want to lose power every other week through the summer. Do not live here unless you want black mold. Do not live here unless you want to be harassed with notifications about mowing your lawn (even in the middle of a heatwave where they send out emails telling you to stay inside). Do not live here unless you like your house at a constant balmy 74 degrees through the summer. Do not live here unless you want your toilet to flood through your ceiling into your kitchen (yes this actually happened) and have to have housing cut a hole in your ceiling through which mice enter your home. The blinds fall down if you do much as look at them. This place is a scam

★★★☆☆ 3.0 Cori Lee · Aug 2025

I’ve been living at Willoughby Liberty Housing for some time now, and while the location is convenient and maintenance staff are generally responsive, I’ve been very dissatisfied with the frequent power outages. It’s disruptive to daily life and makes the high cost of rent feel even less justified. For what we pay each month, more reliability and stability should be expected.

★☆☆☆☆ 1.0 Austin Pellegrino · Jun 2025

This has been one of the worst places I’ve ever lived—unfortunately, it lives up to the reputation that "base housing" often gets. Power outages are frequent, and the AC system is either locked or not working half the time, making the living conditions uncomfortable. I’ve just hit my six-month mark and can’t wait to move out. The maintenance team is unreliable and unresponsive, which only adds to the frustration. The only bright spot is the office staff—the ladies working there are genuinely friendly and helpful. Unfortunately, that’s not enough to make up for the overall poor experience

★★★★★ 5.0 Rachel Rodems · Mar 2022

We have lived here for a week and the neighborhood is really quiet! My two kids love it here and I appreciate how friendly people are. Management is responsive and maintenance requests are handled within the first 24 hours.

★★★★★ 5.0 Beatriz Zacualpa · May 2024

Love it here! First time being in Virginia and I feel so at home and safe here! Love the community here! Everyone is super friendly! And helpful!!!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Apartment complex

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This listing is informational. Contact the business directly to verify credentials, services, and availability.