Lennar at Northlake

I purchased a house in this community in June 2023. I paid a 6 figure lot premium for it to be on the lake with the fountain viewable from the backyard. All of a sudden in Nov 2023 the fountain was moved to my neighbors backyard, turned off the lights, and put a wind sensor on it - and we could no longer view it. I asked Lennar to either partially refund my lot premium or move it back. They told me they would move it back within 2 months, it took them 5 months to move it back. A month after it was moved back to its original spot they moved it back and have since ghosted me. Most days the fountain is off anyways. They no longer answer my calls or emails. My point of contact was the areas customer service manager Shelby Goodman. They have left me with no choice but to pursue legal action

I do not recommend Lennar. They are the worst of the worst. With really bad sales tactics. They lie, cheat and steal just to get the deal done. Once it is done, and the house is in your name, they no longer care. My brand new hvac system stopped working in my my brand new house. No heat. House was 60 degrees. I have a child who is cold. Lennar walks in, says "feels pretty warm to me." I showed them the thermostat history, showing it being a constant 60 degrees and thermostat calling for heat. They shrugged it off. Despite things not working, They want me to be happy as I have a house, while others are homeless. They called the guy who installed it, says "bad filters", despite air coming out is cold. I changed to the recommended filters. Every time they came it was something else, other th

Who wouldn't be nervous in purchasing a brand new home! I know we were, the entire process seemed daunting, so many questions, it can overwhelmed someone if this is all new to them. Dharma was super sweet, knowledgeable, friendly, honest, and very responsive to text and phone calls. The process of it all wasn’t that bad as I thought it would be, that is only because Dharma and her introducing me Too another loan officer Girish in which made it so easy for me and less stressful. If I could give 10 stars, I would! I mean what can I say other than Dharma made the Impossible, possible. Her quick thinking and feel for the market helped me secure a deal on a home that I wanted as well as in the exact area that I wanted. Her transparency sealed the deal for me as Dharma is not just selling hou