Legend Homes - San Antonio

Want to purchase a home of you dreams but all you got was a home built with the cheapest materials and low skilled construction crews with the quality control standards that is on par with China? Then to top it all off, have a long drawn out and frustrating experience with the warrantee process where they only fix the easy stuff and refuse to fix crooked walls, huge bumps in the floors or replace trash upgraded flooring you paid extra for? Well, then bella vista homes are just for you. Proceed with extreme caution. Get absolutely everything in writing thru email. Inspect, photograph EVERYTHING you choose in your “custom home” i.e. paint colors, exterior, interior, carpets, and flooring materials, also note and photograph the ceiling height of the model home using measuring tape. Keep a

Roy, my warranty manager for Cinco Lakes has been has been very kind to me in dealing with my warranty claims. I am a 64 year old widow and he is extremely responsive and helpful...hard to find great employees and he is definitely on of yours. I love my home and your employees have been awesome to work with. Thank you for bringing satisfaction to me and my daughter and building our home!!!

Home looked great at first. Been here a year and we have had numerous of problems. One main thing is our a/c I have gotten different companies to see is everything is good and they all said all is good except for the size of the units. Which if you look up, here in Texas 1500 to 1800sqft we should have a 3 to 4 ton. And we have a 2.5 ton. We had them do plenty of warranty fixes and still has not fixed our A/C problems and not to include the house was not properly sealed. Let’s not forget how long it takes them to respond. I will not be recommend legends home to anyone.

Horrible experience from day one of moving in. This builder cuts costs and corners in every way possible and it will show very quickly if you buy a house from them. Warranty managers are very unresponsive and I have been through 5 of them, including the Customer Service Manager who can’t even provide basic information to substantiate their claims in opposition to mine . Just today we had a plumber come out and he found multiple code violations just on the water heater alone. Vinyl flooring is repeatedly peeling up, floor boards are loose, numerous issues with water heating including rust already forming in the piping from using galvanized steel fittings instead of brass ones, water heater size is too small for the house (confirmed by a licensed plumbing company), nothing but one proble

We purchased our home in Meadow Park in January 2020. In Dec 2020 we had a second inspection done and faxed in the results. We have spoke to 6 reps including Corporate Office regarding the 18 page inspection and getting our repairs done. It is now August and not one item has been addressed. We received one call back in February stating they were sending someone to check the windows. No one ever called or showed up. Beware of Bella Vista we are getting an attorney. Enough is enough.