Laura Grabeman: First Horizon Mortgage

My husband and I are first-time homebuyers and had an excellent experience working with Laura at First Horizon. What could have been a stressful and confusing process was made streamlined and easy to understand thanks to Laura’s clear communication and guidance throughout. No question, big or small, was off the table. The process moved efficiently too. We submitted documents and were pre-approved within a few weeks, yet it never felt rushed. From pre-approval to closing, the entire process took about three months, which is fast. We truly enjoyed working with Laura every step of the way and would gladly recommend her to other buyers.

Laura Grabeman made us feel important and treated us like we were friends though we had never met face to face until closing. Her ability to communicate quickly and thoroughly explain the loan process as well as the documents was above all competitors. Laura Grabeman made First Horizon stand out among the rest of the mortgage companies we spoke with. We discussed mortgage loans with 3 other competitors but chose first horizon simply because Laura made us feel comfortable and that we could trust her. Truthfully, we were offered very similar mortgage rates from other lenders but ultimately chose First Horizon based on our interaction with Laura alone. She is personable, friendly and kind. Her communication and thoughtfulness stood out not only at the beginning of the home search proces

Laura was there every step of the way. She understood the seriousness of the matter at hand while providing information when requested. She is knowledgeable, sympathetic, and most of all, patient. She is the best!

Laura is an exceptional mortgage loan officer with extensive experience, profound knowledge, and exceptional assistance. She facilitated my home-buying process with ease and reduced the stress associated with it. I would be delighted to recommend her to my family and friends.

My colleague gave me a referral to Laura and told me she had a great experience working with her. I reached out to her and let her know what I wanted and she was on it right away. She gave me the information I needed, answered my questions and concerns on time. She was very flexible and made the process much easier than I expected. I am very satisfied with my experience and I highly recommend her for anyone who wants a transparent and dedicated loan officer who will make an extra effort to make sure you get what you want on time.